Skip to Content

A Buying Opportunity in ServiceNow?

As CEO Frank Slootman announces plans to step down, we think the company will be in capable hands with former eBay CEO John Donahoe.

Securities In This Article
ServiceNow Inc
(NOW)

On Feb. 27,

Slootman has led ServiceNow for six years, taking the reins from ServiceNow founder Fred Luddy in 2011. In that time, Slootman led ServiceNow through its initial public offering in 2012 and grew revenue more than tenfold from $128 million in 2011 to $1.39 billion in fiscal 2016, while ServiceNow’s stock rose more than 400% from its IPO price to its all-time high achieved this month. The company has also successfully expanded its total addressable market to roughly $60 billion by moving beyond its core ITSM product and into sticky product verticals such as ITOM and enterprise service management.

We think the company should be in good hands with Donahoe, who began his career at Bain and Company before eventually becoming CEO at both Bain and eBay. In his time at eBay, Donahoe made a string of successful moves, including the acquisition of properties such as StubHub and spinning off payments processor PayPal, more than doubling the share price in his seven-year run.

Morningstar Premium Members gain exclusive access to our full analyst reports, including fair value estimates, bull and bear breakdowns, and risk analyses. Not a Premium Member? Get this and other reports immediately when you try Morningstar Premium free for 14 days.

More in Stocks

About the Author

Rodney Nelson

Senior Equity Analyst

Rodney Nelson is a senior equity analyst for Morningstar Research Services LLC, a wholly owned subsidiary of Morningstar, Inc. His coverage spans enterprise software, including legacy software companies, software-as-a-service providers, and business intelligence software vendors.

Before assuming his current role in 2015, Nelson was an associate equity analyst on the technology, media, and telecommunications team, covering software, Internet, and Canadian telecom companies. He was also a member of the cross-sector equity research team from 2012 to mid-2014. He joined Morningstar in 2011 as an equity and credit research sales intern before becoming a full-time employee in 2012.

Nelson holds a bachelor’s degree in economics from the University of Chicago.

Sponsor Center