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Zozo Earnings: Plans to Improve Shareholder Returns Amid Slowing GMV Growth

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For Zozo’s 3092 fiscal 2023, as we expect domestic inflation and the reopening of physical stores to dampen apparel e-commerce sales, we lower our gross merchandise value, or GMV, growth forecasts to 5.6%, below the firm’s guidance of 6.7%. We also lower our long-term outlook, based on a more conservative view of GMV growth as Zozo enters a more mature business stage. However, our fair value estimate for Zozo remains unchanged at JPY 3,400 after incorporating the impact of the new shareholder return policy, which aims to maintain a total payout ratio above 80% over the medium to long term. Specifically, for this fiscal year, Zozo will 1) raise the dividend payout ratio to 70% from 50% previously; 2) repurchase up to JPY 10 billion of its own shares; and 3) cancel 11.2 million treasury shares. Although Zozo’s share price reacted positively the next day after the earnings, we believe the stock is undervalued as the market is too concerned about the slowdown in GMV growth and overlooks Zozo’s solid dividend growth underpinned by its strong cash generation. We believe Zozo’s dividend yield of over 3% should be attractive to investors.

Despite the increase in promotion expenses to 3.8% of GMV from 3.3% last year, Zozotown consignment sales GMV grew 6.9% year over year in the September quarter, below our 8% forecast and last year’s growth of 10.6%, suggesting a decline in the effectiveness of promotional spending due to headwinds such as inflation, unfavorable weather conditions, and offline reopenings. While the shortfall is somewhat offset by higher-than-expected Yahoo Shopping sales and good sales of collaboration products produced by Zozo, we believe it will be difficult for the company to meet its total GMV growth target of 6.7% for this fiscal year. Nevertheless, we expect Zozo to be able to achieve its operating profit guidance of JPY 60 billion this fiscal year, thanks to shipping cost savings and a better product mix from upbeat advertisement/Yahoo Shopping sales.

The author or authors do not own shares in any securities mentioned in this article. Find out about Morningstar’s editorial policies.

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About the Authors

Kazunori Ito

Director of Equity Research
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Kazunori Ito is director of Japan and technology research for Morningstar Investment Adviser Singapore Pte Ltd., a fully owned subsidiary of Morningstar, Inc. He manages the Japan equity team, covers Japanese technology companies and supervises the sector team in Asia.

Before joining Morningstar in May 2016, Ito had eight years' analyst experience on both the buy side and the sell side.

Ito holds a bachelor's degree in economics from Keio University and a master's degree in business administration from the University of Chicago Booth School of Business. He is also a licensed representative of Morningstar Investment Management Asia Ltd.

Pujance Chan

Associate Equity Analyst
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Pujance Chan is an associate equity research analyst for Ibbotson Associates Japan, Inc., a wholly owned subsidiary of Morningstar, Inc. She assists the Tokyo-based team and shares coverage of select Japanese e-commerce companies.

Before joining Morningstar in 2019, Chan spent two years working for the business recovery services team at PwC Advisory in Japan, conducting financial modeling and analysis and project management support for restructuring projects involving various large Japanese corporations in the automotive parts industry.

Chan holds a bachelor's degree in Japanese studies with a minor in management of international business from the Chinese University of Hong Kong.

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