Workday's Switching Costs Support a Narrow Moat Amid AI's Potential Disruption
Workday is a relatively new entrant to the enterprise resource planning market. However, the company was able to take market share from competitors by demonstrating that adopting cloud-native enterprise systems provides a superior user experience and reduces the total cost of ownership. As Workday continues to expand its ecosystem with third-party partners, we believe it operates the best-of-breed cloud-only solution for human capital management.