Kohl’s Responds to Unsparing Competition Through Upgrades of Stores, Operations, and Merchandise
We assign a no-moat rating to Kohl's, which has had consistently declining sales over the past 10 years. We think its competitors, such as wide-moat Amazon and other online sellers, discount, and specialty retailers, will continue to take apparel sales from it and other department stores. Thus, while Kohl’s has responded to threats with increased e-commerce, improved merchandising, and an enhanced loyalty program, we project its operating margins in the midsingle digits in the long run, well below prepandemic levels.
United States