American Customer Satisfaction ETF ACSI

The Process Pillar is our assessment of how sensible, clearly defined, and repeatable ACSI’s performance objective and investment process is for both security selection and portfolio construction.

The People Pillar is our evaluation of the ACSI management team’s experience and ability. We find that high-quality management teams deliver superior performance relative to their benchmarks and/or peers.

The Parent Pillar is our rating of ACSI’s parent organization’s priorities and whether they’re in line with investors’ interests.