Global Investor Experience Study: Disclosure
Morningstar launched the Global Investor Experience study in 2009 to encourage a dialogue about global best practices for mutual funds from the perspective of fund shareholders.
Christina West is a director on the manager research services team for Morningstar Research Services LLC, a wholly owned subsidiary of Morningstar, Inc. In her wide-ranging role, she analyzes the manager research team's processes, products, and services and implements improvements designed to boost efficiency and improve investment outcomes for clients.
West returned to Morningstar in 2019 after spending a year at Broadridge consulting for mutual fund boards of directors. Prior to that, West had been at Morningstar for 13 years, most recently as an investment consultant. She previously held roles on the manager research, software, and data teams, creating or surfacing proprietary research and data for Morningstar’s products. Prior to beginning her Morningstar career in 2004, West worked in the back office at an independent broker/dealer, with an advisor group at Smith Barney, and as an analyst at Zacks Investment Research.
West holds a bachelor's degree in economics from the University of Chicago and a Master of Business Administration with concentrations in finance and strategic management from the University of Chicago’s Booth School of Business.