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AT&T Earnings: Modest Growth Should Offset Higher Taxes and Lower DirecTV Distributions In 2024

AT&T continues to lose some ground in attracting new customers, but retention remains strong; its stock is undervalued.

This an AT&T sign on a store in New York City , NY.

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What We Thought of AT&T’s Earnings

AT&T’s T fourth-quarter results and outlook for 2024 were generally consistent with our expectations, and we are maintaining our $23 fair value estimate. Free cash flow, per management’s definition, hit $16.7 billion in 2023, exceeding the increased forecast the firm provided last quarter. The company expects to generate $17 billion-$18 billion of free cash flow in 2024, with capital investment declining around $2 billion versus 2023. While management expects the business to grow about 3% during the year, the firm faces higher cash taxes and declining cash flow from the DirecTV joint venture—well-established headwinds it will face over the next couple of years.

Net postpaid wireless phone customer additions totaled 526,000 during the quarter, down from 656,000 a year ago but still making for the best quarter of 2023. AT&T continues to lose some ground in attracting new customers, especially against Verizon’s VZ revitalized marketing efforts. But customer retention remains strong, with postpaid churn flat year over year, and we suspect AT&T will shift some tactics to improve its brand messaging, which we think has grown a bit stale. Importantly, management continues to emphasize the need to remain disciplined with its promotional efforts and expects rivals to do the same.

Revenue per postpaid wireless phone customer increased 1.4% compared with the prior-year quarter, accelerating slightly from the previous quarter. Wireless service revenue grew 3.9% versus the same quarter a year ago. The pace at which customers upgrade their phones continues to slow but appears to be bottoming out, diminishing this source of margin expansion. Cost-cutting and slower customer growth still pushed wireless profitability higher, with the segment’s EBITDA margin expanding half of a percentage point year over year to 37.4%. For the full year, wireless EBITDA increased 7.4% versus 2022. This pace will likely moderate in 2024.

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About the Author

Michael Hodel

Director of Equity Research, Media & Telecom
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Michael Hodel, CFA, is director of communications services equity research for Morningstar Research Services, LLC, a wholly owned subsidiary of Morningstar, Inc. He covers U.S. telecom service providers and related firms, including AT&T, Verizon, and Comcast. His team covers media companies, global telecom service providers, and owners of telecom infrastructure, such as wireless towers and data centers.

Hodel joined Morningstar in 1998. Prior to his current position, he spent two years as a portfolio manager for Morningstar Investment Management, LLC. Previously, he served as a technology strategist responsible for telecom research, chair of Morningstar’s Economic Moat Committee, and a senior member of Morningstar’s corporate credit ratings initiative.

Hodel holds a bachelor’s degree in finance, with highest honors, from the University of Illinois at Urbana-Champaign and a master’s degree in business administration from the University of Chicago Booth School of Business. He also holds the Chartered Financial Analyst® designation.

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