Norway's DNB Bank to Cut 400 Jobs as It Ramps Up AI Adoption

By Dominic Chopping

DNB Bank said it would cut around 400 jobs as the Norwegian lender continues to deploy artificial intelligence to replace tasks that were previously handled manually.

The bank said it is investing considerably in technology, AI and digital solutions as it simplifies a number of internal processes and routines, with the job cuts forming part of an organizational reshuffle and downsizing at its Technology & Services business division.

The adoption of agentic AI in several parts of its operations has helped replace certain manual tasks and helped speed up processes in areas such as control of customer data, work relating to customer checks, technology development and coding, contributing to substantial efficiency gains, it said.

"AI is changing the way we work and how we deliver services to our customers," said Chief Executive Kjerstin Braathen. "We are already seeing considerable gains, and are therefore adapting our organization to a new reality."

The downsizing will be completed during the fourth quarter, with restructuring costs also recognized in the bank's fourth quarter results.

Further information about the financial effects of the restructuring process will be disclosed later this year, it added.

At the end of 2025, DNB had a total of around 11,500 employees.

Write to Dominic Chopping at dominic.chopping@wsj.com

(END) Dow Jones Newswires

October 06, 2026 03:55 ET (07:55 GMT)