Amazon Offers Shopping AI Tool to Other Retailers

By Dean Seal


Amazon Web Services is now offering its agentic AI shopping tool to retail brands.

The Amazon.com cloud computing platform said the tool will help retailers build their own AI-powered shopping experiences.

The offer follows the success of Amazon's own Alexa for Shopping assistant, which drove nearly $12 billion in incremental sales just in 2025, the company said.

Giving retailers their own AI assistant will help drive more customers to make purchases, Amazon said. Customers are more than three times more likely to make a purchase using an AI assistant compared with traditional keyword search bars, it said.

The tool, called Agentic Shopping Assistant, can help retailers get their own AI agents off the ground in about 60 days rather than building the technology themselves from scratch, according to Amazon. The tool has already been used by fashion brand Kate Spade.


Write to Dean Seal at dean.seal@wsj.com


(END) Dow Jones Newswires

May 27, 2026 11:45 ET (15:45 GMT)

Copyright (c) 2026 Dow Jones & Company, Inc.

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