Alibaba's Qwen Partners With China Eastern Airlines on Agent Experience
By Tracy Qu
Alibaba Group's consumer-facing AI application, Qwen App, has partnered with China Eastern Airlines, marking the first time the app is offering its AI agent features through an external collaboration.
Users can now manage the full airline travel process, from search and ticketing to seat selection and check-in, within a single chat in the app, removing the need to juggle multiple platforms, the Hangzhou-based company said in a statement.
The Qwen app will continue to add partners both within and outside the Alibaba ecosystem to expand its agentic use cases, Alibaba said.
Chinese tech companies are ramping up efforts to improve its model's agent ability and expand AI agent's application scenarios. Alibaba has been aggressively using subsidies to expand its Qwen's user base, such as offering free milk tea coupons on the app to encourage users to place orders through the app.
Write to Tracy Qu at tracy.qu@wsj.com
(END) Dow Jones Newswires
April 22, 2026 22:32 ET (02:32 GMT)
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