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PayPal Earnings: Mixed Results, New CEO Outlines His Plans

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We think PayPal’s PYPL third-quarter results were mixed, and management’s guidance suggests that the fourth quarter will be a little softer than expected. However, we are encouraged by comments from new CEO Alex Chriss and see his thoughts on PayPal’s long-term prospects are roughly in line with our own. We will maintain our $135 per share fair value estimate for the narrow-moat company and view the shares as deeply undervalued.

Net revenue grew 9% year over year on a constant-currency basis. Volume for PayPal branded grew 6% in constant currencies, and unbranded (which is primarily Braintree) saw 32% volume growth. In both instances, the growth rate accelerated modestly from the second quarter. PayPal branded growth could be seen as disappointing, though, given that management previously communicated that this area had seen growth accelerate significantly in July. This appeared to have moderated, and management expects the trend to continue into the fourth quarter. Active accounts continued to decline modestly on a sequential basis, but year-over-year growth in transactions per active account held strong at 13%.

PayPal continues to see pressure on transaction margins, although the rate of sequential decline slowed in the third quarter. A 12% year-over-year decline in non-transaction costs created a partial offset, but adjusted operating margins declined modestly to 22.2%, compared with 22.4% last year. Management lowered its full-year adjusted margin improvement guidance to 75 basis points from 100 basis points, pointing to some additional margin pressure as the company sees a bigger volume shift to the lower-margin Braintree business. We think some margin pressure is understandable in the current situation but would like to see PayPal maintain operating margins as it moves into 2024.

The author or authors do not own shares in any securities mentioned in this article. Find out about Morningstar’s editorial policies.

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Brett Horn

Senior Equity Analyst
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Brett Horn, CFA, is a senior equity analyst for Morningstar Research Services LLC, a wholly owned subsidiary of Morningstar, Inc. He covers insurers and credit bureaus. He also oversees the equity research team’s stewardship rating methodology.

Before joining Morningstar in 2006, Horn worked in the banking industry for about a decade, most recently as a commercial loan officer for First Bank, where he was responsible for underwriting loans and managing relationships with middle market clients. Before that, Horn worked for Mizuho Corporate Bank, where he managed loan portfolios and client relationships, primarily with Fortune 500 companies.

Horn holds a bachelor’s degree in business administration, with a concentration in finance, from the University of Wisconsin and a master’s degree in business administration from the University of Illinois. He also holds the Chartered Financial Analyst® designation. He ranked first in the business and industrial services industry in The Wall Street Journal’s annual “Best on the Street” analysts survey in 2013, the last year the survey was conducted.

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