PayPal: Management Highlights New Innovations

PayPal released a short video on Jan. 25 in which CEO Alex Chriss outlined the new product innovations the company intends to launch in 2024. While we don’t see anything game-changing, we do think management is focused in the right direction. In our view, the ease of checkout and higher conversion rates have always been key draws for the company, and we appreciate the efforts the company will make to further build on these strengths. We also think attempts to utilize the company’s data assets to serve targeted offers to consumers make strategic sense, but we’re a bit skeptical that these will meaningfully improve volumes.