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Rodney Nelson

Rodney Nelson is a senior equity analyst for Morningstar Research Services LLC, a wholly owned subsidiary of Morningstar, Inc. His coverage spans enterprise software, including legacy software companies, software-as-a-service providers, and business intelligence software vendors.

Before assuming his current role in 2015, Nelson was an associate equity analyst on the technology, media, and telecommunications team, covering software, Internet, and Canadian telecom companies. He was also a member of the cross-sector equity research team from 2012 to mid-2014. He joined Morningstar in 2011 as an equity and credit research sales intern before becoming a full-time employee in 2012.

Nelson holds a bachelor’s degree in economics from the University of Chicago.

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Although the cyber intelligence business drove results this past quarter, we think the customer engagement business remains the stronger segment, and remains the backbone of our narrow moat rating.