Three Top Value-Creating Stocks
Our profitability study highlights three top-performing IT services firms.
Our profitability study highlights three top-performing IT services firms.
First and foremost, smart long-term investing requires determining which companies create economic value for their shareholders over the long run. Return on invested capital (ROIC) is a method favored here at Morningstar to gauge how much economic value a firm can generate. However, some businesses (consulting, information technology services, various advisory firms) have little invested capital, so their ROICs can be distorted to the upside or be so high as to make them meaningless: Is a firm generating 60% ROIC significantly better than one generating "only" 55%? On the other hand, these same businesses tend to derive most of their economic value through human capital--that is, the employees who create the ideas, the institutionalized skill sets, the intellectual capital, and other intangibles that generate revenue and profits for a company and cash for shareholders.
We recently measured the performance of the IT services firms that we cover based on revenue, costs, and operating profit on a per-average-employee basis. Because the fiscal years of these firms differ, we used data from their most recently finished fiscal years--but results would not be materially different if we used other years. Given how quickly some of these firms are adding employees, we decided to use average employees in an attempt to remove distortion. Some firms were excluded from our study due to various, firm-specific circumstances: For instance, BearingPoint (BE) has incurred increased costs rectifying its financial controls problem, so its results were not comparable, in our opinion.
Per-Average-Employee Metrics | ||||
Revenue | Costs ( $ ) | Operating Profit ( $ ) | Avg # of Employees | |
Accenture (ACN) | 127,071 | 110,820 | 16,251 | 155,000 |
Infosys (INFY) | 49,457 | 35,821 | 13,637 | 62,478 |
Computer Sciences (CSC) | 188,058 | 174,782 | 13,276 | 79,000 |
Wipro's Global IT Svcs Group (WIT) | 42,157 | 32,224 | 10,082 | 67,800 |
Stanley | 163,764 | 153,934 | 9,831 | 2,500 |
Affiliated | 97,839 | 88,573 | 9,265 | 59,000 |
Satyam (SAY) | 43,210 | 34,588 | 8,622 | 33,821 |
Cognizant (CTSH) | 45,143 | 36,936 | 8,207 | 31,550 |
Patni | 47,050 | 39,371 | 7,679 | 12,303 |
EDS | 171,516 | 164,935 | 6,581 | 124,000 |
Perot Systems | 116,947 | 111,196 | 5,751 | 19,650 |
Ness Technologies | 70,478 | 65,484 | 4,994 | 6,730 |
WNS | 27,612 | 25,515 | 2,097 | 12,759 |
ExlService Holdings (EXLS) | 15,712 | 13,767 | 1,945 | 7,750 |
While our study yielded many insights, the most important thing for shareholders, in our opinion, is how much economic value--operating profit, in this case--each employee contributes. Here, we found that the 14 companies analyzed split into three camps. First, the clear leaders are Accenture (ACN), Infosys (INFY), and Computer Sciences (CSC). All three demonstrate higher operating profit per average employee than the rest of the pack. Perhaps most amazing is Infosys; with only a fraction of the revenue per employee, Infosys places itself in the same league as two industry titans. Importantly, this isn't solely because of its labor arbitrage capabilities; in fact, it outperforms other India-based firms. Clearly, all three of these firms are outperforming their rivals in turning human capital into economic value. Both Accenture and Computer Sciences are currently 5-star stocks, and Infosys recently traded in 5-star territory.
Second, most IT services firms generate $5,000 to $10,000 in operating profit per average employee. Even within this grouping, though, we noticed a few interesting points. While Stanley stands out as having the fewest employees of any firm studied, it still manages to wring $9,800 in operating profit from each of them. We believe this reflects how scale alone does not trump skill in the IT services sector. Electronic Data Systems is near the bottom of the profitability pack despite having tremendous scale, a truly global delivery network, and the second-highest number of employees of any IT services firm studied. This is largely because EDS has high depreciation and amortization expenses (which lower reported operating profits) and because of the relatively capital-intensive nature of its infrastructure outsourcing business.
Another interesting point is the similarity in revenue, costs, and profit for Satyam (SAY) and Cognizant (CTSH), two firms once joined at the hip. (Cognizant was originally set up as a joint venture between its then-parent Dun & Bradstreet and Satyam.) This underscores for us that operating structures and cultures can trump broader industry characteristics when it comes to firm performance.
Third, solidifying our belief that business process outsourcing (BPO) firms are the weakest economic value creators among IT services firms, WNS Holdings and ExlService Holdings (EXLS) are at the bottom of the list. This is not to say that they are bad firms: They are good investments currently, and they do create shareholder value. However, we believe our study reflects that few BPO processes and people can create significant, durable intangible assets that will drive economic results. Instead, we believe that most BPO services are lower-level, noncore capabilities, for which corporations are loath to pay a premium. Our study also bolsters our long-term view that neither WNS nor ExlService has an economic moat.
Overall, our study shows that there are ways to look at a firm's economic value creation other than return on invested capital. When a business operates and competes in a knowledge-based industry, intangible assets and skills embodied in employees are what matter. And one way to determine the value they create for shareholders is to look at how much profit the firm generates through their services.
Transparency is how we protect the integrity of our work and keep empowering investors to achieve their goals and dreams. And we have unwavering standards for how we keep that integrity intact, from our research and data to our policies on content and your personal data.
We’d like to share more about how we work and what drives our day-to-day business.
We sell different types of products and services to both investment professionals
and individual investors. These products and services are usually sold through
license agreements or subscriptions. Our investment management business generates
asset-based fees, which are calculated as a percentage of assets under management.
We also sell both admissions and sponsorship packages for our investment conferences
and advertising on our websites and newsletters.
How we use your information depends on the product and service that you use and your relationship with us. We may use it to:
To learn more about how we handle and protect your data, visit our privacy center.
Maintaining independence and editorial freedom is essential to our mission of empowering investor success. We provide a platform for our authors to report on investments fairly, accurately, and from the investor’s point of view. We also respect individual opinions––they represent the unvarnished thinking of our people and exacting analysis of our research processes. Our authors can publish views that we may or may not agree with, but they show their work, distinguish facts from opinions, and make sure their analysis is clear and in no way misleading or deceptive.
To further protect the integrity of our editorial content, we keep a strict separation between our sales teams and authors to remove any pressure or influence on our analyses and research.
Read our editorial policy to learn more about our process.