XNAS:PDII PDI Inc Quarterly Report 10-Q Filing - 6/30/2012

Effective Date 6/30/2012

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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C.  20549
 ______________________________________________________
FORM 10-Q
 ______________________________________________________
(Mark One)
x
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the quarterly period ended June 30, 2012
OR
o
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the transition period from _______________ to _______________
 
Commission File Number: 0-24249
 
PDI, Inc.
(Exact name of registrant as specified in its charter)
 
Delaware
 
22-2919486
(State or other jurisdiction of Incorporation or organization)
 
(I.R.S. Employer Identification No.)
 
Morris Corporate Center 1, Building A
300 Interpace Parkway, Parsippany, NJ 07054
(Address of principal executive offices and zip code)
 
(800) 242-7494
(Registrant's telephone number, including area code)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x    No o
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes x    No o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company.   See definitions of “large accelerated filer,” “accelerated filer,” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.  (Check one):
Large accelerated filer   o
Accelerated filer   o
Non-accelerated filer  o
Smaller reporting company  x
 
 
(Do not check if a  smaller
reporting company)
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes o    No x
Indicate the number of shares outstanding of each of the issuer's classes of common stock, as of the latest practicable date:
 
 
Class
Shares Outstanding
August 12, 2012
Common stock, $0.01 par value
14,946,462

 



PDI, Inc.
Form 10-Q for Period Ended June 30, 2012
TABLE OF CONTENTS

 
 
Page No.
 
PART I - FINANCIAL INFORMATION
 
 
 
 
 
 
Item 1.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 2.
 
 
 
 
 
Item 3.
 
 
 
 
 
Item 4.
 
 
 
 
 
 
 
 
 
 
PART II - OTHER INFORMATION
 
 
 
 
 
 
Item 1.
 
 
 
 
 
Item 1A.
 
 
 
 
 
Item 5.
Other Information
 
 
 
 
 
Item 6.
 
 
 
 
 
 

2




PDI, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(unaudited, in thousands, except share and per share data)

 
June 30,
2012
 
December 31, 2011
ASSETS
 
 
 
Current assets:
 
 
 
Cash and cash equivalents
$
56,938

 
$
64,337

Short-term investments
91

 
127

Accounts receivable, net
8,906

 
9,633

Unbilled costs and accrued profits on contracts in progress
2,215

 
2,593

Other current assets
4,704

 
3,670

Total current assets
72,854

 
80,360

Property and equipment, net
2,387

 
2,484

Goodwill
18,908

 
18,908

Other intangible assets, net
6,858

 
7,309

Other long-term assets
3,812

 
4,318

Total assets
$
104,819

 
$
113,379

 
 
 
 
LIABILITIES AND STOCKHOLDERS' EQUITY
 

 
 

Current liabilities:
 

 
 

Accounts payable
$
3,567

 
$
4,139

Unearned contract revenue
16,416

 
15,882

Accrued salary and bonus
5,732

 
8,283

Other accrued expenses
12,660

 
17,774

Total current liabilities
38,375

 
46,078

Long-term liabilities
6,707

 
7,778

Total liabilities
45,082

 
53,856

 
 
 
 
Commitments and contingencies (Note 7)


 


 
 
 
 
Stockholders’ equity:
 

 
 

Preferred stock, $.01 par value; 5,000,000 shares authorized, no shares issued and outstanding

 

Common stock, $.01 par value; 40,000,000 and 100,000,000 shares authorized, respectively;


 


16,036,098 and 15,820,373 shares issued, respectively;
 

 
 

14,944,932 and 14,744,924 shares outstanding, respectively
160

 
158

Additional paid-in capital
127,754

 
126,720

Accumulated deficit
(54,442
)
 
(53,731
)
Accumulated other comprehensive income
11

 
12

Treasury stock, at cost (1,091,166 and 1,075,449 shares, respectively)
(13,746
)
 
(13,636
)
Total stockholders' equity
59,737

 
59,523

Total liabilities and stockholders' equity
$
104,819

 
$
113,379


The accompanying notes are an integral part of these condensed consolidated financial statements.

3


PDI, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS
(unaudited, in thousands, except for per share data)

 
Three Months Ended
 
Six Months Ended
 
June 30,
 
June 30,
 
2012
 
2011
 
2012
 
2011
 
 
 
 
 
 
 
 
Revenue, net
$
27,809

 
$
38,637

 
$
59,486

 
$
82,939

Cost of services
21,239

 
30,705

 
45,550

 
66,844

Gross profit
6,570

 
7,932

 
13,936

 
16,095

 
 
 
 
 
 
 
 
Compensation expense
4,069

 
5,702

 
8,651

 
10,979

Other selling, general and administrative expenses
2,817

 
3,301

 
5,822

 
7,576

Total operating expenses
6,886

 
9,003

 
14,473

 
18,555

Operating loss
(316
)
 
(1,071
)
 
(537
)
 
(2,460
)
Other expense, net
(15
)
 
(26
)
 
(15
)
 
(72
)
Loss from continuing operations before income tax
(331
)
 
(1,097
)
 
(552
)
 
(2,532
)
Provision (benefit) for income tax
63

 
185

 
145

 
(694
)
Loss from continuing operations
(394
)
 
(1,282
)
 
(697
)
 
(1,838
)
(Loss) income from discontinued operations, net of tax
(45
)
 
387

 
(14
)
 
393

Net loss
$
(439
)
 
$
(895
)
 
$
(711
)
 
$
(1,445
)
 
 
 
 
 
 
 
 
Other Comprehensive Income (Loss)
 
 
 
 
 
 
 
Unrealized holding gain (loss) on available-for-sale securities, net
4

 
(1
)
 
(1
)
 
2

 
 
 
 
 
 
 
 
Comprehensive Loss
$
(435
)
 
$
(896
)
 
$
(712
)
 
$
(1,443
)
 
 
 
 
 
 
 
 
Basic and diluted (loss) income per share of common stock from:
 

 
 

 
 
 
 
Continuing operations
$
(0.03
)
 
$
(0.09
)
 
$
(0.05
)
 
$
(0.13
)
Discontinued operations

 
0.03

 

 
0.03

Net loss per basic and diluted share of common stock
$
(0.03
)
 
$
(0.06
)
 
$
(0.05
)
 
$
(0.10
)
 
 
 
 
 
 
 
 
Weighted average number of common shares and common share equivalents outstanding:
 

 
 

 
 
 
 
Basic
14,569

 
14,413

 
14,553

 
14,386

Diluted
14,569

 
14,413

 
14,553

 
14,386







The accompanying notes are an integral part of these condensed consolidated financial statements.

4


PDI, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited, in thousands)

 
Six Months Ended
 
June 30,
 
2012
 
2011
Cash Flows From Operating Activities
 
 
 
Net loss
$
(711
)
 
$
(1,445
)
Adjustments to reconcile net loss to net cash (used in) provided by operating activities:
 

 
 

Depreciation and amortization
996

 
1,564

Contingent consideration and realignment accrual accretion
71

 
179

Reversal of contingent accrual accretion

 
(191
)
Provision for bad debt

 
3

Stock-based compensation
1,036

 
1,259

Other changes in assets and liabilities:
 

 
 
Decrease in accounts receivable
727

 
6,327

Decrease in unbilled costs
378

 
1,385

Increase in other current assets
(1,546
)
 
(302
)
Decrease (increase) in other long-term assets
1,018

 
(4
)
(Decrease) increase in accounts payable
(572
)
 
809

Increase in unearned contract revenue
534

 
1,849

Decrease in accrued salaries and bonus
(2,551
)
 
(754
)
Decrease in other accrued expenses
(5,079
)
 
(6,924
)
Decrease in long-term liabilities
(1,142
)
 
(2,188
)
Net cash (used in) provided by operating activities
(6,841
)
 
1,567

 
 
 
 
Cash Flows From Investing Activities
 

 
 

Purchase of property and equipment
(448
)
 
(249
)
Net cash used in investing activities
(448
)
 
(249
)
 
 
 
 
Cash Flows From Financing Activities
 

 
 

Cash paid for repurchase of restricted shares
(110
)
 
(9
)
Net cash used in financing activities
(110
)
 
(9
)
 
 
 
 
Net (decrease) increase in cash and cash equivalents
(7,399
)
 
1,309

Cash and cash equivalents – beginning
64,337

 
62,711

Cash and cash equivalents – ending
$
56,938

 
$
64,020


The accompanying notes are an integral part of these condensed consolidated financial statements.

5


PDI, Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Tabular information in thousands, except per share amounts)
 

1.
BASIS OF PRESENTATION
The accompanying unaudited interim condensed consolidated financial statements and related notes (the interim financial statements) should be read in conjunction with the consolidated financial statements of PDI, Inc. and its subsidiaries (the Company or PDI) and related notes as included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2011 as filed with the Securities and Exchange Commission (SEC).  The interim financial statements of the Company have been prepared in accordance with U.S. generally accepted accounting principles (GAAP) for interim financial reporting and the instructions to Form 10-Q and Article 10 of Regulation S-X.  Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements.  The interim financial statements include all normal recurring adjustments that, in the judgment of management, are necessary for a fair presentation of such interim financial statements.  All significant intercompany balances and transactions have been eliminated in consolidation.  Operating results for the three-month period ended June 30, 2012 are not necessarily indicative of the results that may be expected for the year ending December 31, 2012.
On December 29, 2011, the Company entered into an agreement to sell certain assets of its Pharmakon business unit to Informed Medical Communications, Inc. (Informed) in exchange for potential future royalty payments and a 1% ownership interest in Informed. See Note 12 to the interim financial statements for additional detail regarding the discontinued operations of Pharmakon.
On August 1, 2011, the Company announced the formation of its new business unit, Interpace BioPharma. Interpace BioPharma provides biopharmaceutical clients with full-service product commercialization solutions. These services include full supply chain management, operations, sales, marketing, compliance, and regulatory/medical management. The revenue and costs associated with this unit are reflected in the Product Commercialization Services (PC Services) segment in all periods presented.
On March 3, 2011, the Company announced the launch of a new business unit within its Sales Services segment, EngageCE. EngageCE provides clinical educator services to our customers. The goal of clinical educators is to work with healthcare providers in the management of chronic diseases in order to optimize patient care and outcomes. The Company has seen a growing demand for these types of services by its customers and believes that the clinical educator services provided via EngageCE will complement traditional sales force efforts and enhance the Company's offerings.

2.
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Accounting Estimates
The preparation of the interim financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts of assets and liabilities reported and disclosure of contingent assets and liabilities at the date of the interim financial statements and the reported amounts of revenues and expenses during the reporting period.  Management's estimates are based on historical experience, facts and circumstances available at the time, and various other assumptions that are believed to be reasonable under the circumstances.  Significant estimates include incentives earned or penalties incurred on contracts, best estimate of selling price in multiple element arrangements, valuation allowances related to deferred income taxes, self-insurance loss accruals, allowances for doubtful accounts and notes, income tax accruals, acquisition accounting, asset impairments and facilities realignment accruals.  The Company periodically reviews these matters and reflects changes in estimates as appropriate.  Actual results could materially differ from those estimates.
Basic and Diluted Net Loss per Share
A reconciliation of the number of shares of common stock used in the calculation of basic and diluted loss per share for the three- and six-month periods ended June 30, 2012 and 2011 is as follows:

6

PDI, Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Tabular information in thousands, except per share amounts)

 
Three Months Ended
 
Six Months Ended
 
June 30,
 
June 30,
 
2012
 
2011
 
2012
 
2011
Basic weighted average number of common shares
14,569

 
14,413

 
14,553

 
14,386

Dilutive effect of stock-based awards

 

 

 

Diluted weighted average number of common shares
14,569

 
14,413

 
14,553

 
14,386

The following outstanding stock-based awards were excluded from the computation of the effect of dilutive securities on loss per share for the following periods because they would have been anti-dilutive:

 
Three and Six Months Ended
 
June 30,
 
2012
 
2011
Options
84
 
143
Stock-settled stock appreciation rights (SARs)
582
 
363
Restricted stock/units
647
 
614
Performance contingent SARs
280
 
280
 
1,593
 
1,400
Goodwill and Other Intangible Assets
The Company allocates the cost of acquired companies to the identifiable tangible and intangible assets acquired and liabilities assumed, with the remaining amount classified as goodwill. Since the entities the Company has acquired do not have significant tangible assets, a significant portion of the purchase price has been allocated to intangible assets and goodwill. The identification and valuation of these intangible assets and the determination of the estimated useful lives at the time of acquisition, as well as the completion of impairment tests require significant management judgments and estimates. These estimates are made based on, among other factors, consultations with an accredited independent valuation consultant, reviews of projected future operating results and business plans, economic projections, anticipated highest and best use of future cash flows and the market participant cost of capital. The use of alternative estimates and assumptions could increase or decrease the estimated fair value of goodwill and other intangible assets, and potentially result in a different impact to the Company's results of operations. Further, changes in business strategy and/or market conditions may significantly impact these judgments thereby impacting the fair value of these assets, which could result in an impairment of the goodwill.
The Company tests goodwill and indefinite lived intangible assets for impairment at least annually (as of December 31) and whenever events or circumstances change that indicate impairment may have occurred. A significant amount of judgment is involved in determining if an indicator of impairment has occurred. Such indicators may include, among others: a significant decline in expected future cash flows; a sustained, significant decline in stock price and market capitalization; a significant adverse change in legal factors or in the business climate of the pharmaceutical industry; unanticipated competition; and slower growth rates. Any adverse change in these factors could have a significant impact on the recoverability of goodwill, and indefinite lived intangible assets and our consolidated financial results. At June 30, 2012, no indicators of impairment were identified. 
Long-Lived Assets
The Company reviews the recoverability of long-lived assets and finite-lived intangible assets whenever events or changes in circumstances indicate that the carrying value of such assets may not be recoverable. The Company did not identify any events or changes in circumstances that indicated that the carrying value of such assets may not be recoverable during the six-month period ended June 30, 2012.
Cost of Services - Initial Direct Program Costs
Initial direct program costs are the costs associated with initiating a product detailing program, such as recruiting and hiring and certain other direct incremental costs, excluding pass through costs that are billed to customers. Through March

7

PDI, Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Tabular information in thousands, except per share amounts)

31, 2012, the Company expensed these initial direct program costs as incurred, as these amounts were not material to the operating results of the Company.  As a result of the Company's recent contract signings and plans to enter into larger contracts in the future, requiring more material initial direct program costs, commencing April 1, 2012, the Company changed its policy for the recognition of such initial direct program costs. These costs are now being deferred and amortized to expense in proportion to the revenue recognized as driven by the terms of the contract. This change in accounting was not applied retrospectively because the effect on prior periods was immaterial.
Reclassifications
The Company reclassified certain prior period financial statement balances to conform to the current year presentation. See Note 12, Discontinued Operations, for further information.
Accounting Standards Updates
In June 2011, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update No. 2011-05 (ASU 2011-05), "Presentation of Comprehensive Income," which requires an entity to present the total of comprehensive income, the components of net income, and the components of other comprehensive income either in a single continuous statement of comprehensive income, or in two separate but consecutive statements. ASU 2011-05 eliminated the option to present components of other comprehensive income as part of the statement of equity. ASU 2011-05 was effective for the Company January 1, 2012. The adoption of ASU 2011-05 did not have a material effect on the Company's operating results or financial position.

In September 2011, the FASB issued Accounting Standards Update No. 2011-08 (ASU 2011-08), "Testing Goodwill for Impairment." ASU 2011-08 updates guidance on the periodic testing of goodwill for impairment. This updated guidance allows companies to assess qualitative factors to determine if it is more likely than not that goodwill will be impaired and whether it is necessary to perform the two-step goodwill impairment test required under current accounting standards. The Company adopted this new guidance effective January 1, 2012. The adoption of ASU 2011-08 did not have a material effect on the Company's operating results or financial position.

3.
INVESTMENTS IN MARKETABLE SECURITIES
Available-for-sale securities are carried at fair value with the unrealized holding gains or losses, net of tax, included as a component of accumulated other comprehensive income (loss) in stockholders’ equity. Realized gains and losses on available-for-sale securities are computed based upon specific identification and included in other income (expense), net in the consolidated statement of operations.  Declines in value judged to be other-than-temporary on available-for-sale securities are recorded in other income (expense), net in the consolidated statement of operations and the cost basis of the security is reduced. The fair values for marketable equity securities are based on quoted market prices.  Held-to-maturity investments are stated at amortized cost which approximates fair value.  Interest income is accrued as earned.  Realized gains and losses on held-to-maturity investments are computed based upon specific identification and included in other income (expense), net in the condensed consolidated statement of operations.  The Company does not have any investments classified as trading.
Available-for-sale securities consist of assets in a rabbi trust associated with the Company’s deferred compensation plan.  As of June 30, 2012 and December 31, 2011, the carrying value of available-for-sale securities was approximately $91,000 and $127,000, respectively, and is included in short-term investments.  Available-for-sale securities at June 30, 2012 and December 31, 2011 consisted of $43,000 and $65,000, respectively, in mutual funds, and approximately $48,000 and $62,000, respectively, in money market accounts.
The Company’s other marketable securities consist of investment grade debt instruments such as obligations of U.S. Treasury and U.S. Federal Government agencies.  These investments are categorized as held-to-maturity since the Company’s management has the ability and intent to hold these securities to maturity.  The Company’s held-to-maturity investments are carried at amortized cost which approximates fair value and are maintained in separate accounts to support the Company’s letters of credit.  The Company had standby letters of credit of approximately $2.9 million as of June 30, 2012 and $3.1 million at December 31, 2011, as collateral for its existing insurance policies and facility leases.
At June 30, 2012 and December 31, 2011, held-to-maturity investments included the following:

8

PDI, Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Tabular information in thousands, except per share amounts)

 
 
 
Maturing
 
 
 
Maturing
 
June 30,
2012
 
within
1 year
 
after 1 year
through
3 years
 
December 31,
2011
 
within
1 year
 
after 1 year
through
3 years
Cash/money accounts
$
167

 
$
167

 
$

 
$
111

 
$
111

 
$

US Treasury securities
3,805

 
1,321

 
2,484

 
4,293

 
1,323

 
2,970

Government agency securities
1,284

 
439

 
845

 
871

 

 
871

Total
$
5,256

 
$
1,927

 
$
3,329

 
$
5,275

 
$
1,434

 
$
3,841

At June 30, 2012 and December 31, 2011, held-to-maturity investments were recorded in the following accounts: 
 
June 30,
2012
 
December 31,
2011
Other current assets
$
1,927

 
$
1,434

Other long-term assets
3,329

 
3,841

Total
$
5,256

 
$
5,275


4.
GOODWILL AND OTHER INTANGIBLE ASSETS
Goodwill and finite-lived intangible assets recorded as of June 30, 2012 are attributable to the 2010 acquisition of Group DCA.  As of June 30, 2012 and December 31, 2011, the carrying amount of goodwill for Group DCA was $18.9 million.
The net carrying value of the identifiable intangible assets as of June 30, 2012 and December 31, 2011 is as follows:     
 
 
 
As of June 30, 2012
 
As of December 31, 2011
 
Life
 
Carrying
Accumulated
 
 
Carrying
Accumulated
 
 
(Years)
 
Amount
Amortization
Net
 
Amount
Amortization
Net
Group DCA:
 
 
 
 
 
 
 
 
 
Technology
6
 
$
4,097

$
1,138

$
2,959

 
$
4,097

$
797

$
3,300

Healthcare professional database
10
 
2,203

367

1,836

 
2,203

257

1,946

Corporate tradename
NA
 
2,063


2,063

 
2,063


2,063

Total
 
 
$
8,363

$
1,505

$
6,858

 
$
8,363

$
1,054

$
7,309

Amortization expense was $0.2 million for both the three-month periods ended June 30, 2012 and 2011 and $0.5 million for both the six-month periods ended June 30, 2012 and 2011. Estimated amortization expense for the current and next four years is as follows:

2012
2013
2014
2015
2016
$
903

$
903

$
903

$
903

$
754


5.
FACILITIES REALIGNMENT
Saddle River, New Jersey Facility
 
Prior to December 2009, the Company's corporate headquarters were located in a three-floor facility in Saddle River, New Jersey. In 2007, the Company entered into a sublease for the second floor of its Saddle River, New Jersey facility through the end of the facility's lease term, January 2016. This sublease will not fully offset the Company's lease obligations for this space; therefore, the Company recorded a $1.0 million charge for facility realignment and related asset impairment for furniture and leasehold improvements in the office space.


9

PDI, Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Tabular information in thousands, except per share amounts)

In December 2009, the Company relocated its corporate headquarters from its Saddle River, New Jersey facility to a smaller office located in Parsippany, New Jersey. Due to the relocation, the Company recorded a facility realignment charge of approximately $3.9 million in December 2009 and a non-cash impairment charge of approximately $1.5 million related to furniture, leasehold improvements and office equipment in the office space. Effective September 1, 2009, the Company extended the sublease for the first floor of its Saddle River, New Jersey facility through the remainder of the facility lease term. The sublease is expected to provide approximately $2.3 million in sublease income through January 2016, but will not fully offset the Company's lease obligations for this space. As a result, the Company recorded a $0.8 million facility realignment charge in the third quarter of 2009. The Company also recorded a non-cash impairment charge of approximately $0.4 million related to furniture and leasehold improvements in the office space.

Due to continued adverse conditions in the real estate market in 2010, the Company adjusted its assumptions regarding its ability to sublease unoccupied space on the third floor of the Saddle River, New Jersey facility resulting in realignment charges of approximately $0.6 million and $1.4 million during the quarters ended June 30, 2010 and December 31, 2010, respectively. In September 2011, the Company secured a sublease for the approximately 47,000 square feet of remaining space in Saddle River, New Jersey. This sublease runs through the end of the facility's lease term, January 2016. The Company expects to receive approximately $2.2 million in lease payments over the life of the sublease.
Dresher, Pennsylvania Facility
During the year ended December 31, 2009, the Company continued to right size its operations in Dresher, Pennsylvania and recorded facility realignment charges of $1.4 million and non-cash impairments of furniture and leasehold improvements of $0.7 million. During 2010, the Company discontinued the operations of its TVG business unit and exited the remaining portion of space at the facility, thus recording additional restructuring charges of $0.3 million for facility realignment and $0.6 million for non-cash asset impairments of furniture and leasehold improvements in discontinued operations for the year ended December 31, 2010. See Note 12, Discontinued Operations, for further information regarding the discontinued operations of TVG.
In the first quarter of 2011, the Company entered into two separate agreements to sublease substantially all of the remaining space in Dresher, Pennsylvania.  These subleases have lease terms that expire on November 30, 2016 in connection with the underlying facility lease.  
Schaumburg, Illinois Facility
In December 2011, the Company sold certain assets of its Pharmakon business unit, vacated the business units' Schaumburg, Illinois facility and recorded a facility realignment charge of $0.4 million in discontinued operations. During the first quarter of 2012, the Company secured a sublease for the approximately 6,700 square feet of office space in Schaumburg, Illinois. This sublease runs through the end of the facility's lease term, February 2015. The Company expects to receive approximately $0.3 million in lease payments over the life of the sublease.
The following table presents a rollforward of the Company’s restructuring reserve from December 31, 2011 to June 30, 2012, of which approximately $1.6 million is included in other accrued expenses and $1.8 million is included in long-term liabilities as of June 30, 2012. The Company recognizes accretion expense in Other expense, net in the Condensed Consolidated Statement of Operations. 
 
Sales
Services
 
Marketing
Services
 
Total
Balance as of December 31, 2011
$
3,417

 
$
1,072

 
$
4,489

Accretion
56

 
15

 
71

Adjustments

 
(31
)
 
(31
)
Payments
(746
)
 
(368
)
 
(1,114
)
Balance as of June 30, 2012
$
2,727

 
$
688

 
$
3,415


6.
FAIR VALUE MEASUREMENTS
The Company's financial assets and liabilities reflected at fair value in the consolidated financial statements include: cash and cash equivalents; short-term investments; accounts receivable; other current assets; accounts payable; and contingent

10

PDI, Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Tabular information in thousands, except per share amounts)

consideration. Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. In determining fair value, the Company uses various methods including market, income and cost approaches. Based on these approaches, the Company often utilizes certain assumptions that market participants would use in pricing the asset or liability, including assumptions about risk and/or the risks inherent in the inputs to the valuation technique. These inputs can be readily observable, market-corroborated, or generally unobservable inputs. The Company utilizes valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs. Based upon observable inputs used in the valuation techniques, the Company is required to provide information according to the fair value hierarchy. The fair value hierarchy ranks the quality and reliability of the information used to determine fair values into three broad levels as follows:
Level 1:
Valuations for assets and liabilities traded in active markets from readily available pricing sources for market transactions involving identical assets or liabilities.
Level 2:
Valuations for assets and liabilities traded in less active dealer or broker markets. Valuations are obtained from third-party pricing services for identical or similar assets or liabilities.
Level 3:
Valuations incorporate certain assumptions and projections in determining the fair value assigned to such assets or liabilities.
In instances where the determination of the fair value measurement is based on inputs from different levels of the fair value hierarchy, the level in the fair value hierarchy within which the entire fair value measurement falls is based on the lowest level input that is significant to the fair value measurement in its entirety. The Company's assessment of the significance of a particular input to the fair value measurement in its entirety requires judgment, and considers factors specific to the asset or liability.
The valuation methodologies used for the Company's financial instruments measured on a recurring basis at fair value, including the general classification of such instruments pursuant to the valuation hierarchy, is set forth in the table below.
 
As of June 30, 2012
 
Fair Value Measurements
 
Carrying
 
Fair
 
as of June 30, 2012
 
Amount
 
Value
 
Level 1
 
Level 2
 
Level 3
Assets:
 
 
 
 
 
 
 
 
 
Cash and cash equivalents:

 
 
 
 
 
 
 
 
       Cash
$
15,107

 
$
15,107

 
$
15,107

 
$

 
$

       Money Market Funds
41,831

 
41,831

 
41,831

 

 

Total
$
56,938

 
$
56,938

 
$
56,938

 
$

 
$

 
 
 
 
 
 
 
 
 
 
Marketable securities:
 
 
 
 
 
 
 
 
 
Money Market Funds
$
48

 
$
48

 
$
48

 
$

 
$

Mutual Funds
43

 
43

 
43

 

 

U.S. Treasury securities
3,805

 
3,805

 
3,805

 

 

Government agency securities
1,284

 
1,284

 
1,284

 

 

Total
$
5,180

 
$
5,180

 
$
5,180

 
$

 
$

 
The fair value of cash and cash equivalents and marketable securities is valued using market prices in active markets (level 1). As of June 30, 2012, the Company did not have any marketable securities in less active markets (level 2) or (level 3).

The Company considers carrying amounts of accounts receivable, accounts payable and accrued expenses to approximate fair value due to the short-term nature of these financial instruments. There is no fair value ascribed to the letters of credit as management does not expect any material losses to result from these instruments because performance is not expected to be required.
7.
COMMITMENTS AND CONTINGENCIES

11

PDI, Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Tabular information in thousands, except per share amounts)

Letters of Credit
As of June 30, 2012, the Company had outstanding letters of credit of $2.9 million as required by its existing insurance policies and facility leases.  These letters of credit are supported by investments in held-to-maturity securities.  See Note 3, Investments in Marketable Securities, for additional detail regarding investments in marketable securities.
Litigation
Due to the nature of the businesses in which the Company is engaged, such as product detailing and in the past, the distribution of products, it is subject to certain risks. Such risks include, among others, risk of liability for personal injury or death to persons using products the Company promotes or distributes. There can be no assurance that substantial claims or liabilities will not arise in the future due to the nature of the Company’s business activities and recent increases in litigation related to healthcare products, including pharmaceuticals. The Company seeks to reduce its potential liability under its service agreements through measures such as contractual indemnification provisions with customers (the scope of which may vary from customer to customer, and the performance of which is not secured) and insurance. The Company could, however, also be held liable for errors and omissions of its employees in connection with the services it performs that are outside the scope of any indemnity or insurance policy. The Company could be materially adversely affected if it were required to pay damages or incur defense costs in connection with a claim that is outside the scope of an indemnification agreement; if the indemnity, although applicable, is not performed in accordance with its terms; or if the Company’s liability exceeds the amount of applicable insurance or indemnity.

The Company will record a liability when management believes that it is both probable that a liability has been incurred and the amount of the loss is reasonably estimable. For such matters where management believes a liability is not probable but is reasonably possible, a liability is not recorded; instead, an estimate of loss or range of loss, if material individually or in the aggregate, is disclosed if reasonably estimable, or a statement will be made that an estimate of loss cannot be made. Once a matter has been disclosed that is material, or could be material to the Company, the matter is continued to be reported upon until there is finality of outcome or until it is determined that disclosure is no longer warranted. Further, we believe our estimate of the aggregate range of reasonably possible losses for legal proceedings was not material at June 30, 2012. 

8.
LONG-TERM LIABILITIES

Long-term liabilities consisted of the following as of June 30, 2012 and December 31, 2011:
 
June 30, 2012
 
December 31, 2011
Rent Payable
$
1,895

 
$
2,070

Uncertain tax positions
2,887

 
2,887

Restructuring
1,783

 
2,679

Other
142

 
142

 
$
6,707

 
$
7,778


9.
STOCK-BASED COMPENSATION
On January 30, 2012, under the terms of the stockholder-approved PDI, Inc. 2004 Stock Award Incentive Plan (the 2004 Plan), the Compensation and Management Development Committee of the Board (the Compensation Committee) approved grants of restricted stock to certain executive officers and members of senior management of the Company. The full Board approved the portion of these grants made to the Company’s Chief Executive Officer.  As part of the Company's 2011 long-term incentive plan, these grants aggregated 150,567 shares of restricted stock issued with a weighted average grant date fair value of $6.56 per share.
The grant date fair values of SARs awards are determined using a Black-Scholes pricing model.  Assumptions utilized in the model are evaluated and revised, as necessary, to reflect market conditions and experience. The following table

12

PDI, Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Tabular information in thousands, except per share amounts)

provides the weighted average assumptions used in determining the fair value of the non-performance based SARs awards granted during the six-month period ended June 30, 2012
 
 
Six Months Ended
 
 
June 30, 2012
Risk-free interest rate
 
0.31%
Expected life (in years)
 
3.5 years
Expected volatility
 
57.62%
Dividend yield
 
—%
The Company did not issue any SARs during the six months ended June 30, 2011.
The Company recognized $0.6 million and $0.5 million of stock-based compensation expense for the three-month periods ended June 30, 2012 and 2011, respectively, and $1.0 million and $1.3 million for the six-month periods ended 2012 and 2011, respectively.
10.    INCOME TAXES
Generally, accounting standards require companies to provide for income taxes each quarter based on their estimate of the effective tax rate for the full year. The authoritative guidance for accounting for income taxes allows use of the discrete method when it provides a better estimate of income tax expense. Due to the Company's valuation allowance position and the existence of a deferred tax liability related to indefinite lived intangibles, it is the Company's position that the discrete method provides a more accurate estimate of income tax expense and therefore income tax expense for the current quarter has been presented using the discrete method.  As the year progresses, the Company refines its estimate based on the facts and circumstances by each tax jurisdiction.  The following table summarizes income tax expense on income from continuing operations and the effective tax rate for the three- and six-month periods ended June 30, 2012 and 2011
 
Three Months Ended
 
Six Months Ended
 
June 30,
 
June 30,
 
2012

2011
 
2012

2011
Provision (benefit) for income tax
$
63

 
$
185

 
$
145

 
$
(694
)
Effective income tax rate
(19.0
)%
 
(16.9
)%
 
(26.3
)%
 
27.4
%
Income tax expense for the six-month period ended June 30, 2012 was primarily due to state taxes. The income tax benefit for the six-month period ended June 30, 2011 was primarily due to the release of reserves related to uncertain tax positions that were reversed in connection with the closing of the Company's IRS examination for the 2003, 2004 and 2008 tax years, partially offset by state taxes and tax expense associated with the tax amortization of indefinite lived intangibles. 
11.    SEGMENT INFORMATION
The accounting policies of the segments are described in Note 1 of the Company’s audited consolidated financial statements in its Annual Report on Form 10-K for the year ended December 31, 2011.  Corporate charges are allocated to each of the reporting segments on the basis of total salary expense. Corporate charges include corporate headquarters costs and certain depreciation expenses. Certain corporate capital expenditures have not been allocated from the Sales Services segment to the other reporting segments since it is impracticable to do so.

13

PDI, Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Tabular information in thousands, except per share amounts)

 
Sales
Services
 
Marketing
Services
 
Product Commercialization Services
 
Consolidated
Three months ended June 30, 2012:
 
 
 
 
 
 
 
Revenue
$
20,149

 
$
2,802

 
$
4,858

 
$
27,809

Operating (loss) income
$
(560
)
 
$
(744
)
 
$
988

 
$
(316
)
Capital expenditures
$
435

 
$
3

 
$

 
$
438

Depreciation expense
$
171

 
$
67

 
$
30

 
$
268

 
 
 
 
 
 
 
 
Three months ended June 30, 2011:
 
 
 

 
 

 
 

Revenue
$
34,585

 
$
3,368

 
$
684

 
$
38,637

Operating income (loss)
$
202

 
$
(1,540
)
 
$
267

 
$
(1,071
)
Capital expenditures
$
111

 
$
10

 
$

 
$
121

Depreciation expense
$
371

 
$
87

 
$

 
$
458

 
 
 
 
 
 
 
 
Six months ended June 30, 2012:
 
 
 
 
 
 
 
Revenue
$
43,518

 
$
5,865

 
$
10,103

 
$
59,486

Operating (loss) income
$
(1,130
)
 
$
(1,211
)
 
$
1,804

 
$
(537
)
Capital expenditures
$
440

 
$
8

 
$

 
$
448

Depreciation expense
$
373

 
$
135

 
$
36

 
$
544

 
 
 
 
 
 
 
 
Six months ended June 30, 2011:
 
 
 
 
 
 
 
Revenue
$
76,940

 
$
5,315

 
$
684

 
$
82,939

Operating income (loss)
$
1,714

 
$
(4,441
)
 
$
267

 
$
(2,460
)
Capital expenditures
$
119

 
$
130

 
$

 
$
249

Depreciation expense
$
738

 
$
182

 
$

 
$
920


12.    DISCONTINUED OPERATIONS
On December 29, 2011, we entered into an agreement to sell certain assets of our Pharmakon business unit to Informed in exchange for potential future royalty payments and a 1% ownership interest in Informed. The consolidated statement of operations reflects the presentation of Pharmakon as a discontinued operation in all periods presented.
On July 19, 2010, the Board approved closing the TVG business unit. The Company completed the closure of the TVG operations during the quarter ended September 30, 2010, including the completion of all active customer contracts. The financial statements reflect the presentation of TVG as a discontinued operation in all periods presented.
The table below presents the significant components of Pharmakon's and TVG’s results included in Loss from Discontinued Operations in the Condensed Consolidated Statements of Operations for the three- and six-month periods ended June 30, 2012 and 2011.
 
Three Months Ended
 
Six Months Ended
 
June 30,
 
June 30,
 
2012

2011
 
2012
 
2011
Revenue, net
$

 
$
1,989

 
$

 
$
3,788

(Loss) income from discontinued operations, before income tax
(44
)
 
391

 
(11
)
 
220

Provision (benefit) for income tax
1

 
4

 
3

 
(173
)
(Loss) income from discontinued operations, net of tax
$
(45
)
 
$
387

 
$
(14
)
 
$
393


14

PDI, Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Tabular information in thousands, except per share amounts)

The major classes of assets and liabilities included in the Condensed Consolidated Balance Sheets for TVG and Pharmakon as of June 30, 2012 and December 31, 2011 are as follows:
 
June 30,
2012
 
December 31,
2011
Current assets
$
130

 
$
1,013

Non-current assets
475

 
625

Total assets
$
605

 
$
1,638

Current liabilities
$
567

 
$
1,865

Non-current liabilities
1,256

 
1,526

Total liabilities
$
1,823

 
$
3,391


15

PDI, Inc.


Item 2.  Management’s Discussion and Analysis of Financial Condition and Results of Operations
FORWARD-LOOKING STATEMENTS
 This quarterly report on Form 10-Q contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended (the Securities Act) and Section 21E of the Securities Exchange Act of 1934 (the Exchange Act).  Statements that are not historical facts, including statements about our plans, objectives, beliefs and expectations, are forward-looking statements.  Forward-looking statements include statements preceded by, followed by or that include the words “believes,” “expects,” “anticipates,” “plans,” “estimates,” “intends,” “projects,” “should,” “may,” “will” or similar words and expressions.  These forward-looking statements are contained throughout this Form 10-Q.
Forward-looking statements are only predictions and are not guarantees of future performance.  These statements are based on current expectations and assumptions involving judgments about, among other things, future economic, competitive and market conditions and future business decisions, all of which are difficult or impossible to predict accurately and many of which are beyond our control.  These statements are also affected by known and unknown risks, uncertainties and other factors that may cause our actual results to be materially different from those expressed or implied by any forward-looking statement.  Many of these factors are beyond our ability to control or predict.  Such factors include, but are not limited to, the following: 
The effects of the current worldwide economy;
Changes in outsourcing trends or a reduction in promotional, marketing and sales expenditures in the pharmaceutical, biotechnology and healthcare industries;
Our customer concentration risk in light of continued consolidation within the pharmaceutical industry and our current business development opportunities;
Early termination of a significant services contract, the loss of one or more of our significant customers or a material reduction in service revenues from such customers;
Our ability to obtain additional funds in order to implement our business model;
Our ability to successfully identify, complete and integrate any future acquisitions and the effects of any such acquisitions on our ongoing business;
Our ability to meet performance goals in incentive-based arrangements with customers;
Competition in our industry;
Our ability to attract and retain qualified sales representatives and other key employees and management personnel;
Product liability claims against us;
Failure to comply with laws and regulations or changes to such laws and regulations by us, our industry or our customers;
The sufficiency of our insurance and self-insurance reserves to cover future liabilities;
Failure of third-party service providers to perform their obligations to us;
Volatility of our stock price and fluctuations in our quarterly revenues and earnings;
Our largest stockholder continuing to have significant influence, which could delay or prevent a change in corporate control that may otherwise be beneficial to our other stockholders;
Our anti-takeover defenses could delay or prevent an acquisition and could adversely affect the price of our common stock;
Failure of, or significant interruption to, the operation of our information technology and communication systems; and
The results of any future impairment testing for goodwill and other intangible assets.

16

PDI, Inc.

Please see Part I – Item 1A – “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2011, as well as other documents we file with the United States Securities and Exchange Commission (SEC) from time-to-time, for other important factors that could cause our actual results to differ materially from our current expectations as expressed in the forward-looking statements discussed in this Form 10-Q.  Because of these and other risks, uncertainties and assumptions, you should not place undue reliance on these forward-looking statements. In addition, these statements speak only as of the date of the report in which they are set forth and, except as may be required by law, we undertake no obligation to revise or update publicly any forward-looking statements for any reason.
OVERVIEW
We are a leading provider of outsourced commercial services to established and emerging pharmaceutical, biotechnology and healthcare companies in the United States.  We are a leading provider of outsourced sales teams that target healthcare providers, offering a range of complementary sales support services designed to achieve our customers’ strategic and financial product objectives.  In addition to outsourced sales teams in the United States, we also provide other promotional services including clinical educator services, digital communications and teledetailing.  Combined, our services offer customers a range of both personal and non-personal promotional options for the commercialization of their products throughout their lifecycles, from development through maturity.  We provide innovative and flexible service offerings designed to drive our customers’ businesses forward and successfully respond to a continually changing market.  Our services provide a vital link between our customers and the medical community through the communication of product information to physicians and other healthcare professionals for use in the care of their patients. We provide these services through three reporting segments: Sales Services; Marketing Services; and Product Commercialization Services. These segments are described in detail under the caption Description of Reporting Segments below.
 
Our business depends in large part on demand from the pharmaceutical, biotechnology and healthcare industries for outsourced promotional services.  In recent years, this demand has been impacted by certain industry-wide factors affecting pharmaceutical, biotechnology and healthcare companies, including, among other things, pressures on pricing and access, successful challenges to intellectual property rights (including the introduction of competitive generic products), a strict regulatory environment, decreased pipeline productivity and a slow-down in the rate of approval of new products by the United States Food and Drug Administration (FDA).  Additionally, a number of pharmaceutical companies have made changes to their commercial models by reducing the internal number of sales representatives.  A significant portion of our revenue is derived from our sales force arrangements with large pharmaceutical companies, and we have therefore benefited from cost control measures implemented by these companies and their resultant increased reliance on outsourced promotional services.  However, we are also experiencing fluctuations in revenue due to certain clients renewing with a smaller salesforce and the expiration of certain other contracts due to the timing of new business and the variable nature of our business. We believe that we will continue to experience a high degree of customer concentration and this trend may continue as a result of the continuing consolidation within the pharmaceutical industry.
 
On December 29, 2011, we entered into an agreement to sell certain assets of our Pharmakon business unit to Informed in exchange for potential future royalty payments with a fair value of $0.4 million and a 1% ownership interest in Informed valued at $0.1 million. Net of the aforementioned consideration, we recorded a charge of approximately $7.5 million. See Note 12, Discontinued Operations, to the unaudited consolidated financial statements included in this Form 10-Q for additional details.

On August 1, 2011, we announced the formation of our new business unit, Interpace BioPharma. Interpace BioPharma provides pharmaceutical, biotechnology, medical device and diagnostics clients with full-service product commercialization solutions. These services include full supply chain management, operations, sales, marketing, compliance, and regulatory/medical management. This unit currently has one contract, the revenue and expenses of which are included in the Product Commercialization Services segment.

On March 3, 2011, we announced the launch of a new business unit within our Sales Services segment, EngageCE. EngageCE provides clinical educator services to our customers. The goal of clinical educators is to work with healthcare providers in the management of chronic diseases in order to optimize patient care and outcomes. We have seen a growing demand for these types of services within our customers and we believe that the clinical educator services provided via EngageCE will complement traditional sales force efforts and enhance our offerings. EngageCE operates autonomously from the other business units in the Sales Service segment.

On November 3, 2010, we acquired 100% of the membership interest in Group DCA, a privately held interactive digital communications company serving the pharmaceutical, biotechnology and healthcare industries. Based in Parsippany, New Jersey, Group DCA leverages the strength of the Internet, multimedia, tablet PCs, iPads, mobile devices, dimensional direct mail and its proprietary software, DIAGRAM, to deliver non-personal selling solutions via interactive communications exchanges that

17

PDI, Inc.

accommodate the schedules of healthcare providers. Group DCA’s proprietary software also yields meaningful response data that allows customers the opportunity to better understand the needs and opinions of their audiences and, in turn, the opportunity to market to their audiences more effectively. With the combination of PDI’s traditional outsourced promotional services and Group DCA's online interactive engagements, HCP communications, Sales Rep digital selling tools, patient education, and other digital communications, we expect to be even better positioned to offer customers increased insight and greater engagement, resulting in integrated information and more impactful messages being delivered to healthcare providers across multiple communication channels.
 
We paid cash (net) of approximately $23.9 million for Group DCA, of which $1.3 million was placed in escrow. The escrow amount of $1.3 million was paid out during the quarter ended June 30, 2012. The purchase agreement also provided for the former members of Group DCA to earn up to an additional $30.0 million from the date of acquisition through December 31, 2012.  These payouts were to be based on Group DCA’s achievement of revenue and gross profit metrics and ranged up to: $5.0 million in the period ended December 31, 2010; and $12.5 million in each of the years ending December 31, 2011 and 2012.  The metrics for payments related to the periods ended December 31, 2010 were not achieved. In November 2011, we announced the retirement of the Group DCA co-CEOs as of December 31, 2011 and announced that we amended the Group DCA purchase agreement to negotiate a buyout of the contingent earn-out fee. Under the amendment, we will pay $3.4 million to buyout the contingent earn-out fee under the purchase agreement in 2012, of which $1.5 million was paid during the quarter ended June 30, 2012. Pursuant to their respective retirement agreements, we will pay $0.3 million to each of the co-CEOs in 2013.

While we recognize that there is currently significant volatility in the markets in which we provide services, we believe there are opportunities for growth in our Sales Services, Marketing Services and Product Commercialization Services businesses. These businesses provide our customers with the flexibility to successfully respond to a constantly changing market and a means of controlling costs through promotional outsourcing partnerships.  In particular, we believe that the significant reduction in the number of pharmaceutical sales representatives within the industry during the past few years is placing increasing demands on our customers’ product portfolios and therefore we expect the market share penetration of outsourced sales organizations to increase in order to address these needs.  We have recently intensified our focus on strengthening all aspects of the core outsourced pharmaceutical sales teams business that we believe will most favorably position PDI as the leading outsourced promotional services organization in the United States. We believe our focus has led to the significant level of new business we experienced in 2011 and the level of signings announced to date in 2012. In addition, we continue to diligently evaluate the risks and rewards of opportunities within our PC Services segment as they arise, while enhancing future value-added service offerings, as well as continue to evaluate acquisitions that will enhance our current service offerings and provide new business opportunities.

DESCRIPTION OF REPORTING SEGMENTS
For the quarter ended June 30, 2012, our three reporting segments were as follows:
Sales Services, which is comprised of the following business units:
Dedicated Sales Teams;
Established Relationship Teams (formerly known as Shared Sales Teams); and
EngageCE.
Marketing Services, which is comprised of the following business units:
Group DCA; and
Voice.
Product Commercialization Services (PC Services) which is comprised of the following business unit:
Interpace BioPharma.
 Selected financial information for each of these segments is contained in Note 11, Segment Information, to these interim financial statements and in the discussion under the caption Consolidated Results of Operations.
Nature of Contracts by Segment
Sales Services
Contracts within our Sales Services reporting segment consist primarily of detailing agreements and are nearly all fee-for-service arrangements.  The term of these contracts is typically between one and two years. On occasion, certain contracts have

18

PDI, Inc.

terms that are modestly shorter or longer due to the seasonal nature of the products or at the request of the customer. All agreements, whether or not specifically provided for by terms within the contract, may be renewed or extended upon mutual agreement of the parties. Renewed or extended contracts may include revised terms for provisions such as pricing, penalties, incentives and performance metrics.
 
The majority of our Sales Services contracts are terminable by the customer without cause upon 30 days’ to 180 days’ prior written notice. Additionally, certain contracts include provisions mandating that such notice may not be provided prior to a pre-determined future date and also provide for termination payments if the customer terminates the agreement without cause.  Typically, however, the total compensation provided by minimum service periods (otherwise referred to as minimum purchase obligations) and termination payments within any individual agreement will not fully offset the revenue we would have earned from fully executing the contract or the costs we may incur as a result of its early termination. The loss or termination of multiple Sales Services contracts could have a material adverse effect on our financial condition, results of operations and cash flow.
 
Our Sales Services contracts generally include standard mutual representations and warranties as well as mutual confidentiality and indemnification provisions, including product liability indemnification for our protection. Some of our contracts also include exclusivity provisions limiting our ability to promote competing products during the contract service period unless consent has been provided by the customer, and may also require the personnel we utilize to be dedicated exclusively to promoting the customer’s product for the term of the contract.
 
Some of our contracts, including contracts with significant customers of ours, may contain performance benchmarks requiring adherence to certain call plan metrics, such as a minimum amount of detailing activity to certain physician targets within a specified time period. Our failure to meet these benchmarks may result in specific financial penalties for us such as a reduction in our program management fee on our dedicated sales agreements, or a discount on the fee we are permitted to charge per detail on our shared sales agreements. Conversely, these same agreements generally include incentive payments that can be earned if our promotional activities generate results that meet or exceed agreed-upon performance targets, both related to call plan adherence as well as increases in the number of prescriptions written by physician targets.
 
All of our contracts provide for certain reimbursable out-of-pocket expenses such as travel, meals and entertainment or product sample distribution costs, for which we are reimbursed at cost by our customers. Certain contracts may also provide for reimbursement of other types of expenses depending upon the type of services we are providing to the customer.
Marketing Services
Our Marketing Services reporting segment is comprised of our Group DCA and Voice business units. Our Group DCA business unit enters into agreements and performs services with our major clients that typically have a term of one to three years.  These agreements may include standard representations and warranties, as well as confidentiality and indemnification obligations, and are generally terminable by the customer or us, without cause or prior written notice, for any reason.  If terminated, the customer is responsible for work completed to date, plus the cost of any nonrefundable commitments we made on their behalf. There is significant customer concentration within our Group DCA business unit.

Our Voice business unit enters into contracts and performs services with our clients that generally take the form of master service agreements and typically have a term of three months to one year. 
PC Services 
Our PC Services reporting segment currently consists of our Interpace BioPharma business unit. In August 2011, Interpace BioPharma announced its first contract, a two and one-half year fee-for-service arrangement with a pharmaceutical company. This contract includes standard representations and warranties, as well as mutual confidentiality and indemnification obligations for our protection, and is terminable by the customer without cause upon 180 days prior written notice after the first anniversary of the contract effective date. If the contract is terminated by the customer without cause, breakup fees apply. The total compensation provided by the breakup fee will not fully offset the revenue we would have earned from fully executing the contract or the costs we may incur as a result of its early termination. During the period ended June 30, 2012, one customer accounted for all of the revenue in our PC Services segment.
 
This contract also includes exclusivity provisions limiting our ability to promote competing products during the contract service period unless consent has been provided by the customer, and may also require the personnel we utilize to be dedicated exclusively to promoting the customer’s product for the term of the contract. This contract also includes incentive payments that can be earned if our promotional activities generate results that meet or exceed agreed-upon performance targets.
 

19

PDI, Inc.

In addition, this contract provides for certain reimbursable out-of-pocket expenses such as travel, meals and entertainment and product sample distribution costs, for which we are reimbursed at cost by our customer.

CONSOLIDATED RESULTS OF OPERATIONS
The following table sets forth, for the periods indicated, certain statements of operations data as a percentage of revenue, net. The trends illustrated in this table may not be indicative of future results.
 
Three Months Ended
 
Six Months Ended
 
June 30,
 
June 30,
 
2012
 
2011
 
2012
 
2011
Revenue, net
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
Cost of services
76.4
 %
 
79.5
 %
 
76.6
 %
 
80.6
 %
Gross profit
23.6
 %
 
20.5
 %
 
23.4
 %
 
19.4
 %
 
 
 
 
 
 
 
 
Compensation expense
14.6
 %
 
14.8
 %
 
14.5
 %
 
13.2
 %
Other selling, general and administrative expenses
10.1
 %
 
8.5
 %
 
9.8
 %
 
9.1
 %
Total operating expenses
24.8
 %
 
23.3
 %
 
24.3
 %
 
22.4
 %
Operating loss
(1.2
)%
 
(2.8
)%
 
(0.9
)%
 
(3.0
)%
 
 
 
 
 
 
 
 
Other expense, net
(0.1
)%
 
(0.1
)%
 
 %
 
(0.1
)%
Loss from continuing operations before income tax
(1.2
)%
 
(2.8
)%
 
(0.9
)%
 
(3.1
)%
Provision (benefit) for income tax
0.2
 %
 
0.5
 %
 
0.2
 %
 
(0.8
)%
Loss from continuing operations
(1.4
)%
 
(3.3
)%
 
(1.2
)%
 
(2.2
)%

Results of Continuing Operations for the Quarter Ended June 30, 2012 Compared to the Quarter Ended June 30, 2011
Overview
We operate in three business segments: Sales Services; Marketing Services; and PC Services. While our quarter to quarter results can be impacted by the start or completion/termination of contracts we believe that long term trends in the pharmaceutical industry will result in a higher level of outsourcing of the types of services we provide.
 Revenue, net (in thousands)
Three Months Ended
 
 
 
 
 
June 30,
 
 
 
 
 
2012
 
2011
 
Change ($)
 
Change (%)
Sales Services
$
20,149

 
$
34,585

 
$
(14,436
)
 
(41.7
)%
Marketing Services
2,802

 
3,368

 
(566
)
 
(16.8
)%
PC Services
4,858

 
684

 
4,174

 
NM

Total
$
27,809

 
$
38,637

 
$
(10,828
)
 
(28.0
)%
Consolidated revenue, net (revenue) for the quarter ended June 30, 2012 decreased by $10.8 million, or 28.0%, to $27.8 million, compared to the quarter ended June 30, 2011. This decrease was attributable to a full quarter of revenue in our PC Services segment being more than offset by the expiration or non-renewal of contracts in our Sales Services segment.
Revenue in our Sales Services segment for the quarter ended June 30, 2012 decreased by $14.4 million, or 41.7%, to $20.1 million, compared to the quarter ended June 30, 2011. The decrease in Sales Services revenue was primarily due to certain clients renewing with a smaller salesforce and the expiration of certain other contracts totaling approximately $12.6 million partially offset by the launch of several new smaller contracts.

20

PDI, Inc.

Revenue in our Marketing Services segment for the quarter ended June 30, 2012 decreased $0.6 million, or 16.8%, to $2.8 million, compared to the quarter ended June 30, 2011.  The decrease was primarily due to a decrease at Group DCA of $0.5 million.
Revenue in our PC Services segment for the quarter ended June 30, 2012 of $4.9 million is related to our fee for service arrangement in our Interpace BioPharma business unit. Revenue in the PC Services segment for the quarter ended June 30, 2011 of $0.7 million was related to the operational support services under our then new fee for service arrangement.
Cost of services (in thousands)
Three Months Ended
 
 
 
 
 
June 30,
 
 
 
 
 
2012
 
2011
 
Change ($)
 
Change (%)
Sales Services
$
16,121

 
$
28,223

 
$
(12,102
)
 
(42.9
)%
Marketing Services
1,767

 
2,082

 
(315
)
 
(15.1
)%
PC Services
3,351

 
400

 
2,951

 
NM

Total
$
21,239

 
$
30,705

 
$
(9,466
)
 
(30.8
)%

Consolidated cost of services for the quarter ended June 30, 2012 decreased by $9.5 million, or 30.8%, to $21.2 million, compared to the quarter ended June 30, 2011. This decrease was primarily due to the reduction of contracts within our Sales Services segment, partially offset by of a full quarter of costs related to the fee for service arrangement in our PC Services segment.
Cost of services in our Sales Services segment for the quarter ended June 30, 2012 decreased by $12.1 million, or 42.9%, to $16.1 million, compared to the quarter ended June 30, 2011. This decrease was directly attributable to the decrease in revenue discussed above.
Cost of services in our Marketing Services segment for the quarter ended June 30, 2012 decreased by $0.3 million, or 15.1%, to $1.8 million, compared to the quarter ended June 30, 2011. The decrease was attributable to our emphasis on cost savings initiatives as we right-sized the structure of our Group DCA business unit throughout 2011 and during the first six months of 2012.
Cost of services in our PC Services segment for the quarter ended June 30, 2012 was $3.4 million and is related to our fee for service arrangement in our Interpace BioPharma business unit. Cost of services in the PC Services segment for the quarter ended June 30, 2011 of $0.4 million was related to the start-up of our product commercialization activities.
Gross profit (in thousands)
 
 
 
 
 
 
 
 
 
 
Three Months Ended
 
Sales
 
% of
 
Marketing
 
% of
 
PC
 
 
% of
 
 
 
% of
June 30,
 
Services
 
Sales
 
Services
 
Sales
 
Services
 
Sales
 
Total
 
Sales
2012
 
$
4,028

 
20.0
%
 
$
1,035

 
36.9
%
 
$
1,507

 
31.0
%
 
$
6,570

 
23.6
%
2011
 
6,362

 
18.4
%
 
1,286

 
38.2
%
 
284

 
41.5
%
 
7,932

 
20.5
%
Change
 
$
(2,334
)
 
 

 
$
(251
)
 
 

 
$
1,223

 
 

 
$
(1,362
)
 
 


Consolidated gross profit for the quarter ended June 30, 2012 decreased by $1.4 million, or 17.2%, to $6.6 million, compared to the quarter ended June 30, 2011. The change in consolidated gross profit was primarily attributable to the increase in revenue in our PC Services segment being more than offset by the decline in revenue within our Sales Services segment.
The gross profit percentage in our Sales Services segment for the quarter ended June 30, 2012 increased to 20.0%, from 18.4% in the quarter ended June 30, 2011. The increase was primarily attributable to improved margins within our Dedicated Sales Team business unit as a result of exceeding certain incentive targets on one of our larger programs.
The gross profit percentage in our Marketing Services segment for the quarter ended June 30, 2012 decreased to 36.9%, from 38.2% in the quarter ended June 30, 2011. The gross profit percentage was comparable in both periods.
Gross profit in our PC Services segment for the quarter ended June 30, 2012 was approximately $1.5 million, related to our fee for service arrangement in our Interpace BioPharma business unit.  Gross profit in the PC Services segment for the quarter ended June 30, 2011 was $0.3 million, reflecting the start-up of our product commercialization activities.

21

PDI, Inc.

Compensation expense (in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended
 
Sales
 
% of
 
Marketing
 
% of
 
PC
 
% of
 
 
 
% of
June 30,
 
Services
 
Sales
 
Services
 
Sales
 
Services
 
Sales
 
Total
 
Sales
2012
 
$
3,018

 
15.0
%
 
$
763

 
27.2
%
 
$
288

 
5.9
%
 
$
4,069

 
14.6
%
2011
 
3,828

 
11.1
%
 
1,865

 
55.4
%
 
9

 
1.3
%
 
5,702

 
14.8
%
Change
 
$
(810
)
 
 

 
$
(1,102
)
 
 

 
$
279

 
 

 
$
(1,633
)
 
 

 
Consolidated compensation expense for the quarter ended June 30, 2012 decreased by $1.6 million, to $4.1 million, as compared to the quarter ended June 30, 2011. The decrease was primarily attributable to a decrease of $1.1 million at Group DCA resulting from the right-sizing of the business throughout 2011 and into 2012. As a percentage of consolidated revenue, consolidated compensation expense decreased to 14.6% for the quarter ended June 30, 2012, from 14.8% for the quarter ended June 30, 2011.
Compensation expense in our Sales Services segment for the quarter ended June 30, 2012 decreased by $0.8 million, to $3.0 million, compared to the quarter ended June 30, 2011.  This decrease was primarily attributable to a $0.3 million decrease in salary and bonus expense as well as a decrease in allocated corporate costs. As a percentage of segment revenue, compensation expense increased 3.9%, to 15.0% for the quarter ended June 30, 2012, from 11.1% for the quarter ended June 30, 2011, primarily due to the decrease in Sales Services segment revenue.
Compensation expense in our Marketing Services segment for the quarter ended June 30, 2012 decreased by $1.1 million, to $0.8 million, compared to the quarter ended June 30, 2011. This decrease was primarily from right-sizing the business of Group DCA throughout 2011 and into 2012, including a decrease in executive compensation costs.   As a percentage of segment revenue, compensation expense decreased 28.1%, to 27.2% for the quarter ended June 30, 2012, from 55.4% for the quarter ended June 30, 2011. The decrease in segment compensation expense as a percent of segment revenue was a result of the decrease in total compensation expense at Group DCA.
Compensation expense in our PC Services segment for the quarter ended June 30, 2012 of $0.3 million is attributable to the allocation of corporate support costs. Compensation expense for the quarter ended June 30, 2011 represents the allocated cost of corporate support activities during that period.
Other selling, general and administrative expenses (in thousands)
 
 
 
 
 
 
Three Months Ended
 
Sales
 
% of
 
Marketing
 
% of
 
PC
 
% of
 
 
 
% of
June 30,
 
Services
 
Sales
 
Services
 
Sales
 
Services
 
Sales
 
Total
 
Sales
2012
 
$
1,570

 
7.8
%
 
$
1,016

 
36.3
%
 
$
231

 
4.8
%
 
$
2,817

 
10.1
%
2011
 
2,332

 
6.7
%
 
961

 
28.5
%
 
8

 
1.2
%
 
3,301

 
8.5
%
Change
 
$
(762
)
 
 

 
$
55

 
 

 
$
223

 
 

 
$
(484
)
 
 


Consolidated other selling, general and administrative expenses for the quarter ended June 30, 2012 decreased by $0.5 million, to $2.8 million, compared to the quarter ended June 30, 2011. The decrease was driven by a $0.5 million decline in professional services (i.e. consulting, audit, legal services) from our continued focus on cost savings. As a percentage of consolidated revenue, consolidated other selling, general and administrative expenses increased to 10.1% for the quarter ended June 30, 2012, from 8.5% in the quarter ended June 30, 2011, due to the decrease in consolidated revenue.
Other selling, general and administrative expenses in our Sales Services segment for the quarter ended June 30, 2012 decreased by $0.8 million, to $1.6 million, compared to the quarter ended June 30, 2011, primarily due to the decrease in allocated corporate costs. As a percentage of segment revenue, other selling, general and administrative expenses increased 1.1%, to 7.8% for the quarter ended June 30, 2012, from 6.7% in the quarter ended June 30, 2011. This increase was attributable to the decrease in revenue during the three months ended June 30, 2012, as compared to the three months ended June 30, 2011.
Other selling, general and administrative expenses in our Marketing Services segment for the quarter ended June 30, 2012 decreased by $0.1 million compared to the quarter ended June 30, 2011, primarily due to a decrease in information technology expenses at Group DCA. Other selling, general and administrative expenses as a percentage of revenue decreased 7.8%, to 36.3% for the quarter ended June 30, 2012, from 28.5% in the quarter ended June 30, 2011 due to Group DCA's decrease in revenue.
Other selling, general and administrative expense in our PC Services segment for the quarter ended June 30, 2012 of $0.2 million is attributable to allocating the cost of corporate support activities. Other selling, general and administrative expense for the quarter ended June 30, 2011 represents the allocated cost of corporate support activities during that period.

22

PDI, Inc.

Operating loss
We had operating losses of $0.3 million and $1.1 million for the quarters ended June 30, 2012 and 2011, respectively.  The decrease in operating loss was primarily due to a full quarter of operating income in our PC Services segment and improvement in our Group DCA business unit being offset by the lower level of business in our Sales Services segment.
Provision for income tax
We had income tax expense of approximately $0.1 million for the quarter ended June 30, 2012, compared to an income tax benefit of $0.2 million for the quarter ended June 30, 2011. Income tax expense for the quarters ended June 30, 2012 and June 30, 2011 was primarily due to state and local taxes as we and our subsidiaries file separate income tax returns in numerous state and local jurisdictions.
Results of Continuing Operations for the Six Months Ended June 30, 2012 Compared to the Six Months Ended June 30, 2011
 Revenue, net (in thousands)
Six Months Ended
 
 
 
 
 
June 30,
 
 
 
 
 
2012
 
2011
 
Change ($)
 
Change (%)
Sales Services
$
43,518

 
$
76,940

 
$
(33,422
)
 
(43.4
)%
Marketing Services
5,865

 
5,315

 
550

 
10.3
 %
PC Services
10,103

 
684

 
9,419

 
NM

Total
$
59,486

 
$
82,939

 
$
(23,453
)
 
(28.3
)%
Consolidated revenue for the six months ended June 30, 2012 decreased by $23.5 million, or 28.3%, to $59.5 million, compared to the six months ended June 30, 2011. This decrease was attributable to the new contract in our PC Services segment and the increase in revenue in our Group DCA business unit being more than offset by the expiration or non-renewal of contracts in our Sales Services segment.
Revenue in our Sales Services segment for the six months ended June 30, 2012 decreased by $33.4 million, or 43.4%, to $43.5 million, compared to the six months ended June 30, 2011. The decrease in Sales Services revenue was primarily due to certain clients renewing with a smaller salesforce and the expiration of certain other contracts totaling approximately $29.4 million partially offset by the launch of several new smaller contracts.
Revenue in our Marketing Services segment for the six months ended June 30, 2012 increased by $0.6 million, or 10.3%, to $5.9 million, compared to the six months ended June 30, 2011.  This increase was primarily attributable to the increase in revenue in our Group DCA business unit compared to the six months ended June 30, 2011.
Revenue in our PC Services segment for the six months ended June 30, 2012 of $10.1 million is related to our fee for service arrangement in our Interpace BioPharma business unit. Revenue in the PC Services segment for the six months ended June 30, 2011 of $0.7 million reflects the start-up of our product commercialization activities during that period.
Cost of services (in thousands)
Six Months Ended
 
 
 
 
 
June 30,
 
 
 
 
 
2012
 
2011
 
Change ($)
 
Change (%)
Sales Services
$
34,537


$
61,801


$
(27,264
)

(44.1
)%
Marketing Services
3,595


4,643


(1,048
)

(22.6
)%
PC Services
7,418


400


7,018


NM

Total
$
45,550


$
66,844


$
(21,294
)

(31.9
)%

Consolidated cost of services for the six months ended June 30, 2012 decreased by $21.3 million, or 31.9%, to $45.6 million, compared to the six months ended June 30, 2011. This decrease was primarily due to the reduction of contracts within our Sales Services segment, partially offset by the fee for service arrangement in our PC Services segment.
Cost of services in our Sales Services segment for the six months ended June 30, 2012 decreased by $27.3 million, or 44.1%, to $34.5 million, compared to the six months ended June 30, 2011. This decrease was directly attributable to the decrease in revenue discussed above.

23

PDI, Inc.

Cost of services in our Marketing Services segment for the six months ended June 30, 2012 decreased by $1.0 million, or 22.6%, to $3.6 million, compared to the six months ended June 30, 2011. The decrease was attributable to our emphasis on cost savings initiatives as we right-sized the structure of our Group DCA business unit throughout 2011 and during the first six months of 2012.
Cost of services in our PC Services segment for the six months ended June 30, 2012 was $7.4 million and is related to our fee for service arrangement in our Interpace BioPharma business unit. Cost of services in the PC Services segment of $0.4 million for the six months ended June 30, 2011 reflects the start-up of our product commercialization activities during that period.
Gross profit (in thousands)
 
 
 
 
 
 
 
 
 
 
Six Months Ended
 
Sales
 
% of
 
Marketing
 
% of
 
PC
 
 
% of
 
 
 
% of
June 30,
 
Services
 
Sales
 
Services
 
Sales
 
Services
 
Sales
 
Total
 
Sales
2012
 
$
8,981

 
20.6
%
 
$
2,270

 
38.7
%
 
$
2,685

 
26.6
%
 
$
13,936

 
23.4
%
2011
 
15,139

 
19.7
%
 
672

 
12.6
%
 
284

 
41.5
%
 
16,095

 
19.4
%
Change
 
$
(6,158
)
 
 
 
$
1,598

 
 
 
$
2,401

 
 
 
$
(2,159
)
 
 

Consolidated gross profit for the six months ended June 30, 2012 decreased by $2.2 million, or 13.4%, to $13.9 million, compared to the six months ended June 30, 2011. The change in consolidated gross profit was primarily attributable to the increase in revenue in our Group DCA and Interpace BioPharma business units being more than offset by the decline in revenue within our Sales Services segment.
The gross profit percentage in our Sales Services segment for the six months ended June 30, 2012 increased to 20.6%, from 19.7% in the six months ended June 30, 2011. The increase was primarily attributable to improved margins within our Dedicated Sales Team business unit on certain contracts and exceeding certain incentive targets on one of our larger programs.
The gross profit percentage in our Marketing Services segment for the six months ended June 30, 2012 increased to 38.7%, from 12.6% in the six months ended June 30, 2011. This increase was primarily attributable to the increase in Group DCA revenue and Group DCA's realizing more normalized margins in six months ended June 30, 2012 as compared to the six months ended June 30, 2011. The significant impact of acquisition accounting on Group DCA's deferred revenue, had a direct effect on the business unit's revenue, and therefore gross profit, in the six months ended June 30, 2011.
Gross profit in our PC Services segment for the six months ended June 30, 2012 was $2.7 million and is related to our fee for service arrangement in our Interpace BioPharma business unit. Gross profit of $0.3 million in the PC Services segment for the six months ended June 30, 2011 reflects the start-up of our product commercialization activities during that period.
Compensation expense (in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
Six Months Ended
 
Sales
 
% of
 
Marketing
 
% of
 
PC
 
% of
 
 
 
% of
June 30,
 
Services
 
Sales
 
Services
 
Sales
 
Services
 
Sales
 
Total
 
Sales
2012
 
$
6,620

 
15.2
%

$
1,554

 
26.5
%
 
$
477

 
4.7
%
 
$
8,651

 
14.5
%
2011
 
8,063

 
10.5
%

2,907

 
54.7
%
 
9

 
1.3
%
 
10,979

 
13.2
%
Change
 
$
(1,443
)
 
 

$
(1,353
)
 
 
 
$
468

 


 
$
(2,328
)
 


 
Consolidated compensation expense for the six months ended June 30, 2012 decreased by $2.3 million, to $8.7 million, as compared to the six months ended June 30, 2011. The decrease was primarily attributable to the decrease at Group DCA of $1.4 million from right-sizing the business throughout 2011 and decreases in corporate salary and bonus expense of $0.3 million and stock compensation costs of $0.2 million. As a percentage of consolidated revenue, consolidated compensation expense increased to 14.5% for the six months ended June 30, 2012, from 13.2% for the six months ended June 30, 2011, primarily due to the decrease in consolidated revenue.
Compensation expense in our Sales Services segment for the six months ended June 30, 2012 decreased by $1.4 million, to $6.6 million, as compared to the six months ended June 30, 2011.  This decrease was primarily attributable to a decrease in allocated corporate costs, as well as a decrease in compensation expense of $0.3 million. As a percentage of segment revenue, compensation expense increased 4.7%, to 15.2% for the six months ended June 30, 2012, from 10.5% for the six months ended June 30, 2011, primarily due to the decrease in Sales Services segment revenue.

24

PDI, Inc.

Compensation expense in our Marketing Services segment for the six months ended June 30, 2012 decreased by $1.4 million, to $1.6 million, compared to the six months ended June 30, 2011. This decrease was primarily due to the decrease from right-sizing the Group DCA business throughout 2011, including a decrease in executive compensation costs.   As a percentage of segment revenue, compensation expense decreased 28.2%, to 26.5% for the six months ended June 30, 2012, from 54.7% for the six months ended June 30, 2011. The decrease in segment compensation expense as a percent of segment revenue was a result of the increase in revenue at Group DCA, while Group DCA's compensation expense decreased from right-sizing the business.
Compensation expense in our PC Services segment for the six months ended June 30, 2012 of $0.5 million is attributable to the allocation of corporate support costs. Compensation expense for the six months ended June 30, 2011 represents the allocated cost of corporate support activities during that period.
Other selling, general and administrative expenses (in thousands)
 
 
 
 
 
 
Six Months Ended
 
Sales
 
% of
 
Marketing
 
% of
 
PC
 
% of
 
 
 
% of
June 30,
 
Services
 
Sales
 
Services
 
Sales
 
Services
 
Sales
 
Total
 
Sales
2012
 
$
3,491

 
8.0
%
 
$
1,927

 
32.9
%
 
$
404

 
4.0
%
 
$
5,822

 
9.8
%
2011
 
5,362

 
7.0
%
 
2,206

 
41.5
%
 
8

 
1.2
%
 
7,576

 
9.1
%
Change
 
$
(1,871
)
 
 
 
$
(279
)
 
 
 
$
396

 
 
 
$
(1,754
)
 
 

Consolidated other selling, general and administrative expenses for the six months ended June 30, 2012 decreased by $1.8 million, to $5.8 million, compared to the six months ended June 30, 2011. The decrease was primarily driven by our continued focus on cost savings, in particular; a $1.2 million decrease in professional services (i.e. consulting, audit, legal services); and $0.4 million decrease in information technology costs. As a percentage of consolidated revenue, consolidated other selling, general and administrative expenses increased to 9.8% for the six months ended June 30, 2012, from 9.1% in the six months ended June 30, 2011, due to the decrease in consolidated revenue.
Other selling, general and administrative expenses in our Sales Services segment for the six months ended June 30, 2012 decreased by $1.9 million, to $3.5 million, compared to the six months ended June 30, 2011, primarily due to the decrease in allocated professional services and information technology costs mentioned above. As a percentage of segment revenue, other selling, general and administrative expenses increased 1%, to 8.0% for the six months ended June 30, 2012, from 7.0% in the six months ended June 30, 2011. This increase was attributable to the decrease in revenue during the six months ended June 30, 2012, as compared to the six months ended June 30, 2011.
Other selling, general and administrative expenses in our Marketing Services segment for the six months ended June 30, 2012 decreased by $0.3 million compared to the six months ended June 30, 2011, primarily due to a decrease in information technology expenses at Group DCA. Other selling, general and administrative expenses as a percentage of revenue decreased 8.6%, to 32.9% for the six months ended June 30, 2012, from 41.5% in the six months ended June 30, 2011 due to Group DCA's increase in revenue.
Other selling, general and administrative expense in our PC Services segment for the six months ended June 30, 2012 of $0.4 million is attributable to the allocation of corporate support activities. Other selling, general and administrative expense for the six months ended June 30, 2011 represents the allocated costs of corporate support activities during that period.
Operating loss
We had operating losses of $0.5 million and $2.5 million for the six months ended June 30, 2012 and 2011, respectively.  The decrease in operating loss was primarily due to the operating income of our PC Services segment and improvement in our Group DCA business unit being more than offset by the lower level of business in our Sales Services segment.
Provision for income tax
We had income tax expense of approximately $0.1 million for the six months ended June 30, 2012, compared to an income tax benefit of $0.7 million for the six months ended June 30, 2011. Income tax expense for the six months ended June 30, 2012 was primarily due to state and local taxes as we and our subsidiaries file separate income tax returns in numerous state and local jurisdictions. The income tax benefit for the six months ended June 30, 2011 was primarily due to the release of reserves related to uncertain tax positions that were reversed in connection with the closing of the Company's IRS examination for the 2003, 2004 and 2008 tax years, partially offset by state taxes and tax expense associated with the tax amortization of indefinite lived intangibles.



25

PDI, Inc.

LIQUIDITY AND CAPITAL RESOURCES
As of June 30, 2012, we had cash and cash equivalents and short-term investments of approximately $57.0 million and working capital of $34.5 million, compared to cash and cash equivalents and short-term investments of approximately $64.5 million and working capital of approximately $34.3 million at December 31, 2011.  As of June 30, 2012, we had no commercial debt.
For the six-month period ended June 30, 2012, net cash used in operating activities was $6.8 million, compared to $1.6 million of net cash provided by operating activities for the six-month period ended June 30, 2011.  The main components of cash used in operating activities during the six-month period ended June 30, 2012 were a decrease in accrued expenses of $5.1 million as well as a decrease in accrued salaries and bonus of $2.6 million. The decrease in accrued expenses was primarily driven by payments of severance and close-out costs associated with the sale of our Pharmakon business unit in December 2011, the right-sizing of the Group DCA business unit and a scheduled $1.5 million payment to buyout the contingent earn-out fee under the Group DCA purchase agreement. Partially offsetting these uses of cash were a $1.0 million decrease in other long-term assets and a decrease in accounts receivable of $0.7 million. Accounts receivable would have decreased further had it not been for a delay in the timing of the receipt of certain trade receivables as of June 30, 2012. The main components of cash provided by operating activities during the six-month period ended June 30, 2011 were the decrease in accounts receivable and unbilled receivables of $6.3 million and $1.4 million, respectively, and an increase in unearned contract revenue of $1.8 million, partially offset by a decrease in other accrued expenses of $6.9 million and long-term liabilities of $2.2 million.
As of June 30, 2012 and December 31, 2011, we had $2.2 million and $2.6 million of unbilled costs and accrued profits on contracts in progress, respectively.  When services are performed in advance of billing, the value of such services is recorded as unbilled costs and accrued profits on contracts in progress.  Normally all unbilled costs and accrued profits are earned and billed within 12 months from the end of the respective period.  As of June 30, 2012 and December 31, 2011, we had $16.4 million and $15.9 million of unearned contract revenue, respectively.  When we bill clients for services before they have been completed, billed amounts are recorded as unearned contract revenue and are recorded as income when earned.
For the six-month period ended June 30, 2012, we had net cash used in investing activities of $0.4 million compared to $0.1 million of cash used in investing activities during the six-month period ended June 30, 2011. All capital expenditures were funded out of available cash.  For the