Experience Research

News Articles for Experience Research (20)

News Articles for Experience Research top ^

2013/2/21

J.D. Power and Associates Reports: Satisfaction with the Wireless Purchase Experience Is Higher among Customers with 4G-Enabled Devices Than among Those with Less Technologically Advanced Devices

Sprint Nextel Ranks Highest in Wireless Purchase Experience Satisfaction among Full-Service Carriers, While Boost Mobile Ranks Highest among Non-Contract Carriers WESTLAKE VILLAGE, Calif.

View more J.D. Power and Associates Reports: Satisfaction with the Wireless Purchase Experience Is Higher among Customers with 4G-Enabled Devices Than among Those with Less Technologically Advanced Devices analysis

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2013/2/21

Sprint and its no-contract brand Boost Mobile receive the highest rankings in J.D. Power and Associates Wireless Purchase Experience

Sprint (NYSE: S) and its no-contract brand Boost Mobile continue to solidify their positions as leaders in customer satisfaction by receiving the highest honors from J.D. Power and Associates, most recently in the 2013 U.S. Full-Service and Non-Contract Wireless Purchase Experience Study SM , Volume 1 .

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2013/4/2

TD Bank Unveils Mortgage Service Index to Evaluate Consumer Experiences with Home Financing

Clear and Consistent Communication from Lenders Key to Creating a Positive Home Buying Experience PORTLAND, Maine and CHERRY HILL, N.J. , April 2, 2013 /PRNewswire/ -- TD Bank, America's Most Convenient Bank ® , has announced results of the inaugural Mortgage Service Index.

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2013/6/11

OpenText Unveils Responsive, Intuitive Web Experience Management Solution for Targeted, More Interactive Online Customer Experiences

OpenText Unveils Responsive, Intuitive Web Experience Management Solution for Targeted, More Interactive Online Customer Experiences Canada NewsWire OpenText WEM empowers businesses to offer compelling, omni-channel experiences, helping to improve online sales and customer loyalty WATERLOO, ON, June 11, 2013 /CNW/ - OpenText™ (NASDAQ: OTEX, TSX: OTC), the global leader in Enterprise Information Management (EIM) , today unveiled OpenText Web Experience Management (WEM), an innovative solution to help organizations exceed their customers' online expectations by providing a targeted, responsive experience across omni-channel touch points, multiple languages and devices with varied capabilities and form-factors.

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2013/5/6

Justin Timberlake To Kick Off The 20/20 Experience World Tour Starting October 31

GRAMMY® AND EMMY® AWARD-WINNING ARTIST'S FIRST HEADLINING TOUR IN SIX YEARS WILL VISIT CITIES THROUGHOUT NORTH AMERICA, EUROPE, AUSTRALIA AND SOUTH AMERICA THE JOURNEY WITH TIMBERLAKE'S THE 20/20 EXPERIENCE FEATURING 10 NEW SONGS WILL CONTINUE WITH WORLDWIDE RELEASE ON SEPTEMBER 30 LOS ANGELES , May 6, 2013 /PRNewswire/ -- One of this generation's most-celebrated entertainers, Justin Timberlake , announced today he will kick off The 20/20 Experience World Tour starting this year on October 31 .

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2013/6/11

OpenText Unveils Responsive, Intuitive Web Experience Management Solution for Targeted, More Interactive Online Customer Experiences

OpenText WEM empowers businesses to offer compelling, omni-channel experiences, helping to improve online sales and customer loyalty WATERLOO, Ontario , June 11, 2013 /PRNewswire/ -- OpenText™ (NASDAQ: OTEX, TSX: OTC), the global leader in Enterprise Information Management (EIM) , today unveiled OpenText Web Experience Management (WEM), an innovative solution to help organizations exceed their customers' online expectations by providing a targeted, responsive experience across omni-channel touch points, multiple languages and devices with varied capabilities and form-factors.

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2013/4/23

Telefonica Argentina selects Customer Experience Management solution from Alcatel-Lucent to support Android devices

Motive's end-to-end service delivery tools enable Telefonica Argentina to improve the mobile experience by identifying and resolving problems before they reach customers BUENOS AIRES , Argentina and PARIS , April 23, 2013 /PRNewswire/ -- Alcatel-Lucent (Euronext Paris and NYSE: ALU) today announced that Telefonica Argentina is to use elements of the Motive Customer Experience Management portfolio to enhance the consumer experience of services running on smartphones, tablets and other connected devices.

View more Telefonica Argentina selects Customer Experience Management solution from Alcatel-Lucent to support Android devices analysis

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2013/6/6

Join The BET Experience At L.A. LIVE June 28-30, 2013 For Loads Of Free, Fun Events Including Performances On The Music Matters Stage, "106 & Park" From The Nokia Plaza, A Film Festival, A 'Taste' Of A Taste Of Soul, Celebrity Panels, Celebrity Basketball Game And Much More

SIMPLE SIGN-UP REQUIRED TO ATTEND FREE EVENTS GRAMMY®-AWARD WINNING ARTIST MELANIE FIONA NAMED OPENING ACT FOR BEYONCE'S FRIDAY NIGHT CONCERT LOS ANGELES , June 6, 2013 /PRNewswire/ -- For those looking for something to do over the weekend of June 28-30 , they need look no further than the BET Experience at L.A. LIVE.

View more Join The BET Experience At L.A. LIVE June 28-30, 2013 For Loads Of Free, Fun Events Including Performances On The Music Matters Stage, "106 & Park" From The Nokia Plaza, A Film Festival, A 'Taste' Of A Taste Of Soul, Celebrity Panels, Celebrity Basketball Game And Much More analysis

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2013/6/6

Join The BET Experience At L.A. LIVE June 28-30, 2013 For Loads Of Free, Fun Events Including Performances On The Music Matters Stage, "106 & PARK" From The Nokia Plaza, A Film Festival, A 'Taste' Of A Taste Of Soul, Celebrity Panels, Celebrity Basketball Game And Much More

View more Join The BET Experience At L.A. LIVE June 28-30, 2013 For Loads Of Free, Fun Events Including Performances On The Music Matters Stage, "106 & PARK" From The Nokia Plaza, A Film Festival, A 'Taste' Of A Taste Of Soul, Celebrity Panels, Celebrity Basketball Game And Much More analysis

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2013/3/6

New Adobe Experience Manager Drives Personalized Experiences for Mobile and Social

Adobe Summit, The Digital Marketing Conference — Adobe Systems Incorporated (Nasdaq:ADBE) today announced the availability of a major update to Adobe® Experience Manager , part of Adobe Marketing Cloud .

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2013/5/15

CORRECTING and REPLACING Prudential Set to Announce Results of 2013 African American Financial Experience Survey

In the WHEN section of the release dated May 10, 2013, the day should read: Tuesday, May 21, 2013 (sted Wednesday, May 21, 2013). The corrected release reads: Prudential Set to Announce Results of 2013 African American Financial Experience Survey WHAT: Prudential will reveal the findings of its 2013 research study “The African American Financial Experience.” Journalists will have the opportunity to hear leading personal finance and multicultural experts discuss the financial concerns, information preferences, goals and aspirations of the African American population in the U.S. and the critical role America’s financial industry must play to help the community build assets to achieve

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2013/5/28

Interactive Intelligence Releases Findings of Its Global Customer Service Experience Survey

Interactive Intelligence Group Inc. (Nasdaq: ININ) , a global provider of unified IP business communications software and services, has released findings of its global customer service experience survey .

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2013/4/2

BET Experience VIP Ticket Packages Offer Exclusive Access During The BET Awards Weekend

GOLD, DIAMOND AND PLATINUM PACKAGES AVAILABLE FOR THE BET EXPERIENCE AT L.A. LIVE TO ATTEND THE EXCLUSIVE BET AWARDS AND ACCESS TO ALL STAPLES CENTER CONCERTS, INCLUDING THE SOLD-OUT MRS.

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2013/4/9

SDL Receives Top Score Among All Vendors in Experience Management Category According to Independent Research Firm

http://at.marketwire.com/accesstracking/AccessTrackingLogServlet?docid=0865489001&sourceType=1 http://media3.marketwire.com/logos/20120124-760794.jpg MAIDENHEAD, UNITED KINGDOM --

View more SDL Receives Top Score Among All Vendors in Experience Management Category According to Independent Research Firm analysis

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2013/4/8

Adobe Named the Leader in Web Content Management for Digital Experience by Independent Research Firm

Adobe Systems Incorporated (Nasdaq:ADBE) today announced that Adobe® CQ, part of Adobe Experience Manager within Adobe Marketing Cloud , was recognized as the Leader in “ The Forrester Wave™: Web Content Management For Digital Customer Experience, Q2 2013 ” report by Forrester Research, Inc. Adobe was among the select companies Forrester invited to participate in the independent report, which evaluated 10 Web content management (WCM) products across 100 comprehensive criteria such as vendors’ current offering, strategy and market presence.

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2013/6/10

MTV Iggy And Intel Reunite For 'The Music Experiment 2.0'; Empire of the Sun To Headline First Show In New York City

Thousands of Fans to Use Social Gaming to Access Customized Concert Experiences in New York City, San Francisco, Boston, Los Angeles, and Nashville NEW YORK , June 10, 2013 /PRNewswire/ -- MTV Iggy, MTV's global music brand, and Intel Corporation today announced that they are teaming up again to create " The Music Experiment 2.0," an interactive, multi-platform music series connecting passionate fans with their favorite emerging artists.

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2013/2/4

New Oracle Global Research Study Finds that Brands Could Lose up to 20% of Revenue Due to Poor Customer Experiences, Yet Many Struggle to Develop Successful Strategies

http://media.marketwire.com/attachments/200906/438886_oracleresized.jpg http://at.marketwire.com/accesstracking/AccessTrackingLogServlet?PrId=981322&ProfileId=051205&sourceType=1 REDWOOD SHORES, CA --

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2013/4/16

Amdocs Introduces Wi-Fi Experience Solution, Enabling Service Providers to Quickly Launch New Wi-Fi Services

Pre-integrated Wi-Fi control and monetization solution enables seamless access between 3G/4G networks and Wi-Fi for optimal customer experience BERLIN , April 16, 2013 /PRNewswire/ -- At the Policy Control and Data Pricing event, Amdocs (NYSE: DOX) , the leading provider of customer experience systems and services, today introduced the Amdocs Wi-Fi Experience Solution, a pre-integrated Wi-Fi control and monetization solution that enables mobile and fixed broadband service providers to accelerate the introduction of innovative Wi-Fi services.

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2013/4/24

Lionbridge Announces New Integration With Adobe Experience Manager To Support Multilingual Web Content Management

Enables Locally-Relevant Digital Experiences in Global Markets WALTHAM, Mass.

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2013/5/15

Morningstar Announces Findings from Third Global Fund Investor Experience Report; United States Scores the Best and South Africa the Worst

CHICAGO , May 15, 2013 /PRNewswire/ -- Morningstar, Inc. (NASDAQ: MORN) , a leading provider of independent investment research, today released its Global Fund Investor Experience report, which assesses the experiences of mutual fund investors in 24 countries across North America , Europe , Asia , and Africa .

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