E-Customer Service

News Articles for E-Customer Service top ^
http://media.marketwire.com/attachments/201410/81087_PegaLogoBLACKCYAN_resize2.jpg http://at.marketwire.com/accesstracking/AccessTrackingLogServlet?PrId=1154751&ProfileId=051205&sourceType=1 CAMBRIDGE, MA --
Sign-up for Pegasystems Raises the Bar for Customer Experience With Latest Industry-Leading Customer Service Application investment picks
The new Desk.com App Hub is a one-stop shop for SMBs to easily access more than 50 partner apps that help them enhance the customer service experience and accelerate growth Utilizing partner apps that manage everything from e-commerce and email marketing, to telephony and text messaging support, Desk.com customers can now deliver greater levels of customer engagement and have a single, comprehensive view of the customer Desk.com, the all-in-one customer support app, allows fast-growing companies such as HotelTonight, SoundCloud and ZenPayroll to deliver awesome customer support and connect with customers in a whole new way SAN FRANCISCO , Nov.
Sign-up for Salesforce Launches Desk.com App Hub, Empowering Fast-Growing SMBs to Leverage Customer Service to Accelerate Growth investment picks
inContact's new customer will deploy an array of workforce optimization and analytics tools to create an intelligent contact center SALT LAKE CITY , Oct.
Sign-up for Global Safety Industry Leader Selects inContact Cloud Contact Center Solutions to Transform Customer Service Operations investment picks
Five9 (NASDAQ: FIVN), a leading provider of cloud contact center software, today announced it will attend and present at the 2014 Social Media for Customer Service Summit , November 4-5, 2014 in New York City.
Sign-up for Five9 to Speak and Participate in Social Media for Customer Service Summit in New York investment picks
Nuance Communications, Inc. (NASDAQ: NUAN) today announced that TalkTalk has dramatically improved the customer service experience via Nuance’s Natural Language Call Steering solution.
Sign-up for TalkTalk Reduces Call Center Costs Dramatically by Creating a More Human Customer Service Conversation with Nuance investment picks
NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, announced today that leading Irish bank, AIB , has chosen NCR financial software and kiosk solutions to transform its branch experience and improve customer service.
Sign-up for AIB Chooses NCR to Transform its Branch Experience and Improve Customer Service investment picks
Frontier Communications Corporation [NASDAQ:FTR] will add 25 employees to its Connecticut call center to provide support for Frontier residential products and services, handling calls primarily from Spanish-speaking customers across the country as well as calls in English.
Sign-up for Frontier Communications Brings More Jobs to Connecticut, Adding to Bi-Lingual Customer Service investment picks
Solution to be Deployed Across Two Centers and More Than 250 Agents SALT LAKE CITY , Oct.
Sign-up for Financial Institution Selects inContact Cloud Solutions to Enhance Outbound Revenue Generation and Inbound Customer Service Functions investment picks
Turkcell’s (NYSE:TKC) (BIST:TCELL) fully-owned subsidiary Turkcell Global Bilgi, Turkey’s leading customer experience center, won the top prize for “Best Customer Experience” at ContactCenterWorld.com’s “Top Ranking Performer Awards 2014”. The award is one of the most prestigious accolades of the contact center industry.
Sign-up for Turkcell Global Bilgi Recognized for World’s Best Customer Service at ContactCenterWorld.com’s Global Awards investment picks
Time Warner Cable , one of the largest providers of video, high-speed data, and voice services in the United States, and CSG Systems International (NASDAQ: CSGS) , a global provider of interactive transaction-driven solutions and services, today announced that Time Warner Cable successfully implemented CSG SmartVideo in markets in New York City, Ohio, Nebraska, Texas, Los Angeles, and San Diego.
Sign-up for Time Warner Cable Delivers Proactive Customer Service with CSG SmartVideo investment picks
inContact's robust cloud survey solution to dramatically enhance quality of customer feedback and survey response time SALT LAKE CITY , Sept.
Sign-up for Utilities Company Improves Customer Service with Cloud Voice-of-the-Customer Solution from inContact investment picks
PORTLAND, Maine , Nov.
Sign-up for FairPoint Customer Service Update investment picks
Violin Memory®, Inc. , (NYSE:VMEM) a leading provider of award-winning all-flash storage arrays and appliances delivering application solutions for the enterprise, was selected by Saphety as the company’s storage of choice in a virtualized, data-intensive environment, through Violin channel partner Fujitsu Technology Solutions Portugal S.A. The Saphety portfolio of purchase-to-pay solutions, process optimization, and data and media synchronization allows for the exchange of electronic and automated business processes between organizations and clients.
Sign-up for Saphety Improves Customer Service Levels and Infrastructure Consolidation With Violin Memory All-Flash Solution investment picks
Business Process Management Platform Enables Fast, Secure and Automated Business Processes to Assist With Student Loan Servicing WATERLOO, Ontario , Nov.
Sign-up for Nelnet Drives Efficiency and Enhances Customer Service with OpenText Process Suite investment picks
NCR Corporation , the global leader in consumer transaction technologies, announced that Banco Falabella of Colombia is introducing a new ATM experience powered by a complete NCR software and hardware solution.
Sign-up for Banco Falabella Enhances its Customer Service with NCR Software and Hardware Technology investment picks
http://media.marketwire.com/attachments/200906/438886_oracleresized.jpg http://at.marketwire.com/accesstracking/AccessTrackingLogServlet?PrId=1147720&ProfileId=051205&sourceType=1 BOSTON, MA and SAN FRANCISCO, CA --
Sign-up for Insurers Can Increase Revenue Opportunities, Reduce Costs, and Improve Customer Service With New Oracle Insurance Revenue Management and Billing Cloud Service investment picks

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E-Customer Service
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