Customer Services

 
News Articles for Customer Services top ^
The new Desk.com App Hub is a one-stop shop for SMBs to easily access more than 50 partner apps that help them enhance the customer service experience and accelerate growth Utilizing partner apps that manage everything from e-commerce and email marketing, to telephony and text messaging support, Desk.com customers can now deliver greater levels of customer engagement and have a single, comprehensive view of the customer Desk.com, the all-in-one customer support app, allows fast-growing companies such as HotelTonight, SoundCloud and ZenPayroll to deliver awesome customer support and connect with customers in a whole new way SAN FRANCISCO , Nov.
Sign-up for Salesforce Launches Desk.com App Hub, Empowering Fast-Growing SMBs to Leverage Customer Service to Accelerate Growth investment picks
http://media.marketwire.com/attachments/201410/81087_PegaLogoBLACKCYAN_resize2.jpg http://at.marketwire.com/accesstracking/AccessTrackingLogServlet?PrId=1154751&ProfileId=051205&sourceType=1 CAMBRIDGE, MA --
Sign-up for Pegasystems Raises the Bar for Customer Experience With Latest Industry-Leading Customer Service Application investment picks
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Sign-up for Phone Trumps Online Options for Customer Service -- Even Amongst Millennials investment picks
Zendesk, Inc. (NYSE:ZEN) today announced a suite of embeddable features that allow companies to build customer support and engagement into mobile and Web apps, websites, games, and other online experiences.
Sign-up for Zendesk Introduces Embeddables to Put Customer Service at Forefront of Mobile and Online Experiences investment picks
Canon U.S.A. Inc., a leader in digital imaging solutions, today announced the grand openings of two new Customer Service and Support Operation Centers – the Canon Experience Center in Costa Mesa, California and the Western expansion of Canon Information Technologies Services, Inc. (CITS), a customer call center in Albuquerque, New Mexico.
Sign-up for Canon U.S.A. Demonstrates Commitment to Customer Support with the Openings of Two Customer Service Operation Centers in the Western U.S. investment picks
http://media.marketwire.com/attachments/201410/81222_pega.jpg http://at.marketwire.com/accesstracking/AccessTrackingLogServlet?PrId=1157886&ProfileId=051205&sourceType=1 CAMBRIDGE, MA --
Sign-up for Pegasystems Extends Pega Cloud on Amazon Web Services With New Pega Customer Service Application investment picks
American Water Works Company, Inc. (NYSE: AWK), the largest publicly traded U.S. water and wastewater utility company, announced that its current president of Illinois American Water, Karla Teasley, will be named vice president of Customer Service at American Water, effective Jan.
Sign-up for American Water Names Karla Teasley Vice President of Customer Service and Bruce Hauk President of Illinois American Water investment picks
2015/1/14
Ford and Lincoln service centers are putting customers’ vehicle information where service advisors can best use it – at their fingertips.
Sign-up for Ford, Lincoln Dealers Use Tablet Technology to Improve Customers’ Service Experience investment picks
New Claims Handling Process Provides a Seamless Customer Experience ARMONK, N.Y. , Dec.
Sign-up for Westfield Insurance Selects IBM to Transform Claims Processes; Leverage Analytics to Improve Customer Service investment picks
2014/10/29
WILMINGTON, Mass., Oct.
Sign-up for Photo Release -- Beyond Customer Service: UniFirst Announces 2014 Aldo Croatti Award Winners investment picks
NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, announced today that X5 Retail Group , one of the leading retail companies in Russia, is improving customer service and the overall brand experience by deploying NCR SelfServ™ Checkout s at its stores in Moscow, Ekaterinburg and St Petersburg.
Sign-up for X5 Retail Group Chooses NCR SelfServ Checkouts to Drive Greater Efficiency and Enhance Customer Service investment picks
CSG International ( NASDAQ: CSGS ), a global provider of interactive transaction-driven solutions and services, today released results of its new survey, “ Delivering a Differentiated Customer Experience in the Home ,” that explores the ways consumers want to be engaged before, during, and after service installation or a technician appointment.
Sign-up for CSG Releases Survey Results on In-Home Customer Service investment picks
Five9 (NASDAQ: FIVN), a leading provider of cloud contact center software, today announced it will attend and present at the 2014 Social Media for Customer Service Summit , November 4-5, 2014 in New York City.
Sign-up for Five9 to Speak and Participate in Social Media for Customer Service Summit in New York investment picks
NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, announced today that leading Irish bank, AIB , has chosen NCR financial software and kiosk solutions to transform its branch experience and improve customer service.
Sign-up for AIB Chooses NCR to Transform its Branch Experience and Improve Customer Service investment picks
2014/12/11
Frontier Communications Corporation [NASDAQ:FTR] will add 25 employees to its Connecticut call center to provide support for Frontier residential products and services, handling calls primarily from Spanish-speaking customers across the country as well as calls in English.
Sign-up for Frontier Communications Brings More Jobs to Connecticut, Adding to Bi-Lingual Customer Service investment picks
Turkcell’s (NYSE:TKC) (BIST:TCELL) fully-owned subsidiary Turkcell Global Bilgi, Turkey’s leading customer experience center, won the top prize for “Best Customer Experience” at ContactCenterWorld.com’s “Top Ranking Performer Awards 2014”. The award is one of the most prestigious accolades of the contact center industry.
Sign-up for Turkcell Global Bilgi Recognized for World’s Best Customer Service at ContactCenterWorld.com’s Global Awards investment picks
2014/12/22
eBay Enterprise , an eBay Inc .
Sign-up for Belk Renews Partnership With eBay Enterprise to Manage Customer Service investment picks
2014/11/5
PORTLAND, Maine , Nov.
Sign-up for FairPoint Customer Service Update investment picks

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