Customer Services

 
News Articles for Customer Services top ^
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Sign-up for Pegasystems Raises the Bar for Customer Experience With Latest Industry-Leading Customer Service Application investment picks
The new Desk.com App Hub is a one-stop shop for SMBs to easily access more than 50 partner apps that help them enhance the customer service experience and accelerate growth Utilizing partner apps that manage everything from e-commerce and email marketing, to telephony and text messaging support, Desk.com customers can now deliver greater levels of customer engagement and have a single, comprehensive view of the customer Desk.com, the all-in-one customer support app, allows fast-growing companies such as HotelTonight, SoundCloud and ZenPayroll to deliver awesome customer support and connect with customers in a whole new way SAN FRANCISCO , Nov.
Sign-up for Salesforce Launches Desk.com App Hub, Empowering Fast-Growing SMBs to Leverage Customer Service to Accelerate Growth investment picks
http://at.marketwire.com/accesstracking/AccessTrackingLogServlet?PrId=11G022775-001&sourceType=1 http://www.marketwire.com/library/MwGo/2014/9/29/11G022775/PLT_logo_blue_1.5inch-15529132287.jpg http://www.marketwire.com/library/MwGo/2014/9/29/11G022775/Images/EncorePro_HWH520_screen_rgb_061314-2-941909202759.jpg Encore Pro HWH520 http://www.marketwire.com/library/MwGo/2014/9/29/11G022775/Images/Supra_HW540_Family_screen_rgb_011214-459395924430.jpg Supra HW540 http://www.marketwire.com/library/MwGo/2014/9/29/11G022775/Images/EncorePro_HW540_OTH_Hero_screen_rgb_080114-1104022915489.jpg Encore Pro HW540: Over-the-head
Sign-up for Plantronics Announces New High Performance Headsets and Digital Processors to Create Smarter Customer Service Centers investment picks
American Water (NYSE: AWK), the nation’s largest publicly traded water and wastewater utility company, today announced that two of its American Water Resources (AWR) subsidiary employees, Joanne Kahl, Claims Specialist and Carrie Boner, Customer Service Specialist, received Customer Excellence Awards from the Professional Association for Customer Engagement (PACE). These awards are designed to recognize the best and the brightest in the customer engagement industry.
Sign-up for American Water Employees Recognized For Customer Service Excellence investment picks
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Sign-up for Phone Trumps Online Options for Customer Service -- Even Amongst Millennials investment picks
2014/9/30
ALLENTOWN, Pa.
Sign-up for PPL Electric Utilities Names Customer Services Vice President investment picks
8x8, Inc. (NASDAQ:EGHT), a provider of cloud-based contact center, unified communications and collaboration services, today announced a partnership with Conversocial, the leading provider of social customer service solutions, that expands the omnichannel capabilities of 8x8’s Virtual Contact Center solution by enabling companies to deliver customer service over social media at a large scale.
Sign-up for 8x8 Enhances Cloud Contact Center Solution with Social Customer Service Capabilities from Conversocial investment picks
2014/10/22
Grand Opening Highlights Comcast's Continued Commitment to Improving the Customer Experience WEST HARTFORD, Conn.
Sign-up for Comcast Unveils Interactive Xfinity Customer Service Center In West Hartford, CT investment picks
Canon U.S.A. Inc., a leader in digital imaging solutions, today announced the grand openings of two new Customer Service and Support Operation Centers – the Canon Experience Center in Costa Mesa, California and the Western expansion of Canon Information Technologies Services, Inc. (CITS), a customer call center in Albuquerque, New Mexico.
Sign-up for Canon U.S.A. Demonstrates Commitment to Customer Support with the Openings of Two Customer Service Operation Centers in the Western U.S. investment picks
NICE was recognized at Brazilian Industry Event as a top analytics vendor by the country's leading contact centers SÃO PAULO, Brazil , September 17, 2014 /PRNewswire/ -- NICE Systems (NASDAQ: NICE) today announced that it is the winner of two Customer Service Excellence Awards - for Intelligent Analytics and Digital Recording - which it received at the 2014 National Congress of the Company-Customer Relations (CONAREC 2014) that took place September 9-10 .
Sign-up for NICE Wins Two Customer Service Excellence Awards at CONAREC 2014 investment picks
2014/10/21
Company Reinforces Commitment to Serving Customers and asks for Customer Patience with Inclement Weather Approaching, as it Continues to Mobilize Managers, Non-union Employees and Contractors to Meet Customer Needs PORTLAND, Maine , Oct.
Sign-up for FairPoint Communications Expresses Concern with Activities that Could Impede Communications, Intimidate Customers and Obstruct Customer Service investment picks
Jim Boyd to Retire after 33 Years with the Airline ST.
Sign-up for SkyWest Airlines Names Steve Black Vice President - Customer Service investment picks
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Sign-up for Pegasystems Extends Pega Cloud on Amazon Web Services With New Pega Customer Service Application investment picks
2014/9/4
National Bank honoured for the quality of its customer service Canada NewsWire As the country's leading provider of public opinion research, Ipsos Reid presents the Best Banking Awards to acknowledge and honour financial institutions that receive the highest ratings from their clients for efficient personal banking services.
Sign-up for National Bank honoured for the quality of its customer service investment picks
Nelnet Drives Efficiency and Enhances Customer Service with OpenText Process Suite Canada NewsWire Business Process Management Platform Enables Fast, Secure and Automated Business Processes to Assist With Student Loan Servicing WATERLOO, Ontario , Nov.
Sign-up for Nelnet Drives Efficiency and Enhances Customer Service with OpenText Process Suite investment picks
2014/10/29
WILMINGTON, Mass., Oct.
Sign-up for Photo Release -- Beyond Customer Service: UniFirst Announces 2014 Aldo Croatti Award Winners investment picks
NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, announced today that X5 Retail Group , one of the leading retail companies in Russia, is improving customer service and the overall brand experience by deploying NCR SelfServ™ Checkout s at its stores in Moscow, Ekaterinburg and St Petersburg.
Sign-up for X5 Retail Group Chooses NCR SelfServ Checkouts to Drive Greater Efficiency and Enhance Customer Service investment picks
CSG International ( NASDAQ: CSGS ), a global provider of interactive transaction-driven solutions and services, today released results of its new survey, “ Delivering a Differentiated Customer Experience in the Home ,” that explores the ways consumers want to be engaged before, during, and after service installation or a technician appointment.
Sign-up for CSG Releases Survey Results on In-Home Customer Service investment picks
First National Bank in Japan to Launch Chat to Connect with Customers in Australian Branch and Place Focus on Digital Customer Engagement Strategy SYDNEY , Oct.
Sign-up for Mizuho Bank Puts Exceptional Customer Service First with LivePerson Digital Engagement Solutions investment picks

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