Customer Services

 
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Leading custom automotive web design and Internet marketing firm reimagines its customer service to achieve a 1,262 percent ROI in six weeks, according to independent research With Salesforce Desk.com, the all-in-one customer support app, fast-growing companies can leverage customer service to gain a competitive advantage SAN FRANCISCO , July 15, 2014 /PRNewswire/ -- Salesforce.com (NYSE: CRM) , the world's #1 CRM platform, today announced that DealerFire transformed its customer service to achieve a 1,262 percent return on investment (ROI) in six weeks using Salesforce Desk.com, according to independent research.
Sign-up for DealerFire Transforms Customer Service with Salesforce Desk.com, Achieves Unprecedented ROI investment picks
With the new Video Support Center, any fast-growing company can now deliver video to customers for self-service support from Desk.com Fast-growing companies including Asana, GetFeedback.com and Susty Party are leveraging Desk.com, the all-in-one customer support app to increase customer satisfaction SAN FRANCISCO , Aug.
Sign-up for Salesforce.com Introduces Next Generation Salesforce Desk.com Support Center, Empowering Fast-Growing Companies to Transform Customer Service with Video investment picks
2014/7/15
By Catey Hill, MarketWatch "Hold, please." Those are words that every customer dreads hearing from a customer-service representative.
Sign-up for UPDATE: Slow customer service costs you over $750 a year investment picks
Lincoln Financial Group (NYSE:LNC) announced today that its Life insurance and Individual Annuity Customer Contact Centers have both been named to the Top 25 Call Centers in America by BenchmarkPortal for customer service excellence.
Sign-up for Lincoln Financial Group Earns Top 25 Call Center Award for Customer Service investment picks
2014/7/17
By Catey Hill, MarketWatch "Hold, please." Those are words that every customer dreads hearing from a customer-service representative.
Sign-up for UPDATE: Slow customer service costs you over $750 a year investment picks
2014/7/16
By Catey Hill, MarketWatch "Hold, please." Those are words that every customer dreads hearing from a customer-service representative.
Sign-up for UPDATE: Slow customer service costs you over $750 a year investment picks
Program Expands Geographical Support by 40 Percent and Underscores the Company's Commitment to Customers and Partners SAN JOSE, Calif.
Sign-up for Extreme Networks and Partners Deliver Best-in-Class Customer Service through Expanded Global Program investment picks
http://media.marketwire.com/attachments/201302/130232_logo-R-red-on-white.jpg http://at.marketwire.com/accesstracking/AccessTrackingLogServlet?PrId=1135204&ProfileId=051205&sourceType=1 MALVERN, PA --
Sign-up for CubeSmart Recognized by Inside Self-Storage for Best Customer Service investment picks
Lincoln Financial Group (NYSE:LNC) announced today that its life insurance Customer Contact Center has earned the designation of “Certified Center of Excellence” by BenchmarkPortal, a national benchmarking firm, for the second consecutive year.
Sign-up for Lincoln Financial Group Earns Second Consecutive Center of Excellence Certification for Customer Service investment picks
2014/8/19
http://at.marketwire.com/accesstracking/AccessTrackingLogServlet?PrId=11G020181-001&sourceType=1 http://www.marketwire.com/library/MwGo/2014/8/19/11G020181/bdf6438cd6762365_org-1562724638.jpg GLENVIEW, IL--(Marketwired - August 19, 2014) - SurePayroll Inc., a leader in providing easy online payroll to small businesses nationwide is the winner of the 2014 Stevie Award for Customer Service Department of the Year in the 11th Annual International Business Awards.
Sign-up for SurePayroll(R) Wins Prestigious Award for 2014 Customer Service Department of the Year investment picks
T-Mobile US, Inc. (NYSE: TMUS): Second Quarter 2014 Highlights: Led the industry with total revenue growth of 8.0% year-over-year on a pro forma combined basis Led the industry with service revenue growth of 7.1% year-over-year on a pro forma combined basis Adjusted EBITDA of $1.45 billion, leading the industry with 33.4% growth quarter-over-quarter Total net customer additions of 1.5 million, fifth consecutive quarter with over 1 million total net customer additions Led the industry with branded postpaid phone net adds of 579,000 and branded prepaid net adds of 102,000 Tablets drove record mobile broadband net additions of 329,000, up by a factor of five versus the prior quarter Continued
Sign-up for T-Mobile US Reports Second Quarter 2014 Results, Fastest Growth, Fastest Network and Best Customer Service in the Industry investment picks
2014/9/4
National Bank honoured for the quality of its customer service Canada NewsWire As the country's leading provider of public opinion research, Ipsos Reid presents the Best Banking Awards to acknowledge and honour financial institutions that receive the highest ratings from their clients for efficient personal banking services.
Sign-up for National Bank honoured for the quality of its customer service investment picks
Turkcell’s (NYSE:TKC) (BIST:TCELL) fully-owned subsidiary Turkcell Global Bilgi, Turkey’s leading customer management center, added another accolade to its track-record of international recognition with its success at the ContactCenterWorld.com awards.
Sign-up for Turkcell Global Bilgi Recognized as the “Best Customer Service – Outsourced Mega Center ” at ContactCenterWorld.com’s EMEA Awards investment picks
LONDON, June 25, 2014 (GLOBE NEWSWIRE) -- Mitel® (Nasdaq:MITL) (TSX:MNW), a global leader in business communications, has delivered a contact centre solution to South Lakeland and Eden District Councils in Cumbria, England, to enhance the customer experience.
Sign-up for Mitel Enhances Customer Service for South Lakeland and Eden District Councils investment picks
2014/6/24
WASHINGTON, June 24, 2014 (GLOBE NEWSWIRE) -- GovDelivery's Bobbie Browning spoke to a crowd of more than 100 government employees and contractors at Carahsoft's Fourth Annual Citizen Engagement Seminar.
Sign-up for GovDelivery's Bobbie Browning Shares Insights on Improving Customer Service Within the Public Sector at Carahsoft Seminar investment picks
2014/7/15
U.S. Businesses Face Annual Productivity Losses of $900 per Employee BURLINGTON, Mass.
Sign-up for Customer Service Wait Times Could Be Costing Americans More than $100 Billion a Year, New Survey Finds investment picks
SAO PAULO , July 10, 2014 /PRNewswire/ -- Level 3 Communications, Inc. (NYSE: LVLT) today announced an agreement with Fototica, a top eye care provider in Brazil , and member of Grand Vision B.V., a Dutch holding company that is a global leader in the optical retail market.
Sign-up for Fototica Optimizes Customer Service Capacity Using Level 3 Data Center Services investment picks
One of North America's largest independent technology support organizations analyzes data on more than 35,000 service events every month SEATTLE , Aug.
Sign-up for DecisionOne Selects Tableau for Data-Driven Insights into Customer Service Events investment picks
2014/8/29
http://media.marketwire.com/attachments/201408/272680_O_Live_Look_clr.jpg http://at.marketwire.com/accesstracking/AccessTrackingLogServlet?PrId=1141152&ProfileId=051205&sourceType=1 MATAWAN, NJ --
Sign-up for LiveLOOK's New TrueView Feature Improves the Co-Browsing Customer Service Experience for Agents and Customers investment picks
2014/8/21
IBM's tailor made cloud solution helps the company respond to disruptions effectively and minimize data loss.
Sign-up for Ujjivan Financial Services Adopts IBM Infrastructure Managed Services and Cloud for Business Continuity and Enhanced Customer Service investment picks

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