Customer Service Excellence

 
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NICE was recognized at Brazilian Industry Event as a top analytics vendor by the country's leading contact centers SÃO PAULO, Brazil , September 17, 2014 /PRNewswire/ -- NICE Systems (NASDAQ: NICE) today announced that it is the winner of two Customer Service Excellence Awards - for Intelligent Analytics and Digital Recording - which it received at the 2014 National Congress of the Company-Customer Relations (CONAREC 2014) that took place September 9-10 .
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American Water (NYSE: AWK), the nation’s largest publicly traded water and wastewater utility company, today announced that two of its American Water Resources (AWR) subsidiary employees, Joanne Kahl, Claims Specialist and Carrie Boner, Customer Service Specialist, received Customer Excellence Awards from the Professional Association for Customer Engagement (PACE). These awards are designed to recognize the best and the brightest in the customer engagement industry.
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Customer Service Excellence
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