Cigna (NYSE: CI) Medicare Advantage plans in Florida achieved the highest possible rating – five stars – from the Centers for Medicare & Medicaid Services (CMS), making Cigna one of 11 five-star plans nationally and the only publicly traded company to achieve a five-star rating for its Medicare Advantage business.
“We are extremely proud of this accomplishment and recognition from CMS as it affirms our commitment to quality care and delivery of long-lasting value to our customers,” said Cigna-HealthSpring President Herb Fritch. “Each day, we continue to find ways to improve the value we deliver to our customers so we can achieve CMS’s five-star rating in all of our markets.”
Cigna’s Florida Medicare Advantage business serves more than 44,000 customers and is comprised of Cigna-HealthSpring plan choices in Bay, Escambia and Santa Rosa counties as well as Leon Medical Centers Health Plans by Cigna-HealthSpring in Miami-Dade County, which serves customers with a high-touch experience through state-of-the-art medical centers. Notable performance measures where Cigna ranked highest nationally include breast cancer screening, glaucoma screening, cardiovascular care and diabetes care.
Fritch added, “We knew when we began our partnership with the Leon Medical Centers in 2007 that they represented a very special delivery system which focused on delivering outstanding medical care to successfully address the needs of Medicare customers. This rating by CMS validates our impression and the continued excellence being delivered to our customers.”
Being enrolled in a five-star plan not only gives Medicare beneficiaries peace of mind that they are receiving high quality care and service but it also provides flexibility for other Medicare beneficiaries to switch to a five-star rated plan at any time of the year, rather than having to wait until the next annual enrollment period (October 15 – December 7).
Medicare evaluates plans based on a five-star rating system. Star ratings are calculated each year and may change from one year to the next. CMS evaluates more than 50 measures in nine categories from medical outcomes data, information from health care providers and health plans, as well as customer satisfaction surveys; among them are preventive care, managing chronic diseases and customer experience. CMS created this system to give overall performance ratings to Medicare Advantage plans to help Medicare recipients, their families, and caregivers compare health care plans and more easily identify the plans that provide excellent medical care and customer service.
Cigna Corporation (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and sense of security. All products and services are provided exclusively through operating subsidiaries of Cigna Corporation, including Connecticut General Life Insurance Company, Cigna Health and Life Insurance Company, Life Insurance Company of North America, Cigna Life Insurance Company of New York and their affiliates. Such products and services include an integrated suite of health services, such as medical, dental, behavioral health, pharmacy and vision care benefits, and other related products including group disability, life, and accident coverage. Cigna has sales capability in 30 countries and jurisdictions, with approximately 80 million customer relationships throughout the world. To learn more about Cigna®, including links to follow us on Facebook or Twitter, visit www.cigna.com.
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