10-1-13 8:00 AM EDT | Email Article

CitiMortgage and VeteransPlus, a national Veteran Service Organization, are coming to the Washington, D.C. area on Thursday, October 17 with Citi’s proprietary 2013 Road to Recovery for Military, featuring a homeowner-support event for current and former members of the Armed Forces. At this event, Citi’s Homeowner Support Travel Team of mortgage professionals and VeteransPlus financial counselors will have one-on-one discussions with current and former service members in need of assistance with their mortgages. All military service members and veterans are invited and do not have to be CitiMortgage customers to attend. Non-military CitiMortgage customers are also invited to attend.

Jane Fraser, CEO of CitiMortgage, said, “Providing homeowner support to our active-duty troops and veterans is immensely important to us. They sacrifice so much to protect and safeguard our country and our freedoms. We would like to thank VeteransPlus, along with other organizations and individuals who have so generously offered their time and expertise to help us in our efforts.”

Any present or former military personnel may attend the event to gain understanding of potential solutions based on their individual circumstances. In these one-on-one sessions, borrowers facing financial challenges can get clear answers to questions about their mortgages in a private setting. Any military mortgage borrowers who have missed payments or believe they may miss payments in the future are encouraged to attend.

“We provide financial education and counseling to thousands of service members and their families each year,” said John Pickens, Executive Director of VeteransPlus. “When Citi asked us to support their outreach efforts to the military community, we were happy to help. Together, we are helping ensure that veterans and service members get all the assistance they need and the financial peace of mind they deserve."

As part of the company-wide Citi Salutes initiative to support service members, veterans, and military families, CitiMortgage has developed and implemented a variety of additional programs to assist active duty military and veterans. Last year, Citi introduced the Citi Military PCS (Permanent Change of Station) Transfer Assistance Program, a reduced payment program for qualifying service members who have PCS orders. Service members required to relocate who have CitiMortgage-owned first mortgages may have their monthly payments reduced to $250.00, or to their escrow payment only, for a six-month period. The company also offers the Citi Disabled Veterans Mortgage Relief Program, which allows veterans disabled in the line of duty to make reduced monthly payments on CitiMortgage-owned mortgages.

Citi Salutes focuses on connecting veteran consumers and job-seekers with access to Citi’s entire range of services geared to the veteran community, including career opportunities, banking products, services, and counseling tailored to meet the unique needs of service members and their families, and partnerships with veterans service organizations. More information is available at www.citisalutes.com.

 

Citi Road to Recovery for Military in Washington, D.C. area:

   

Who:

All military homeowners, both current service members and veterans, and CitiMortgage customers who are having difficulty making mortgage payments and needing assistance

 

What:

Citi® Road to Recovery for Military Washington, D.C. Homeowner Assistance

 

Details:

Thursday, October 17

12:00 PM – 7:00 PM

 

Where:

Hilton Alexandria Mark Center

5000 Seminary Road

Alexandria, Virginia 22311

 

For information, or for those who are unable to attend the event but would like assistance, please call 1-866-915-9417. Information is also available at www.citiroadtorecovery.com; http://blog.citimortgage.com and https://www.homeownersupport.com

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Additional information may be found at www.citigroup.com | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: http://blog.citigroup.com | Facebook: www.facebook.com/citi | LinkedIn: www.linkedin.com/company/citi

VeteransPlus is a financial capability organization devoted to improving the quality of life of those who have worn our nation's uniform, and their families by providing unparalleled solutions that focus on financial security and support in pursuing their economic goals. More than creating financial solutions, we add the unique capability of enabling non-profit partners to demonstrate their commitment and concern for America's Veterans through financial education and counseling.

This organization is a Silver-level GuideStar Exchange participant, demonstrating its commitment to transparency.

© 2012 Citigroup Inc. Citibank, N.A., Member FDIC. Citi and Citibank and Arc Design are registered service marks of Citigroup Inc.

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