It’s Valentine’s Day and love is in the air. Instead of greeting cards, your customers share online reviews and tweets expressing affection for your brand. These love letters are proof that your customers will be returning to do business with you again and again.
Of course, not every heart is full this Valentine’s Day. The first edition of TeleTech’s CExpress newsletter contains six examples of how brands can tell their customers: Be Mine. As with all relationships, building a connection with your customer takes dedication and work. But earning your customers’ love is worth it and will impact your bottom line.
The February newsletter contains the latest customer experience strategies and resources presented in six different cases:
1. How to strengthen brand love and prevail over naysayers in “How
Deep is Your Customer Love?”
2. Brands can succeed by falling
in love with and solving customers’ problems
3. Customers’ love/hate
relationships with automated phone systems
4. Couples aren’t
the only ones engaged: Know your customer
engagement patterns
5. Follow the recipe for customer
love
6. How do you show
your customers you love them?
The CExpress newsletter is published 12 times a year and is designed to inspire customer experience excellence. Each issue contains the best customer-centric thought-leadership and in-depth research articles. Sign up to have the publication delivered right to your inbox.
ABOUT TELETECH
For 30 years, TeleTech (NASDAQ: TTEC) and its subsidiaries have helped the world’s most successful companies design, enable, manage and grow customer value through the delivery of superior customer experiences across the customer lifecycle. As the go-to partner for the Global 1000, the TeleTech group of companies delivers technology-enabled solutions that maximize revenue, transform customer experiences and optimize business processes. From strategic consulting to operational execution, our more than 41,000 employees drive success for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. Through the TeleTech Community Foundation, the company leverages its innovative leadership to ensure that students in underserved communities around the globe have access to the tools and support they need to maximize their educational outcomes. For additional information, please visit http://www.teletech.com.
TeleTech
Investors:
Karen Breen, 303-397-8592
or
Media:
Jeanna
Blatt, 303-397-8507
.is(':checked'))MM_swapImgRestore(); else MM_swapImage('Checkbox1','','http://im.mstar.com/Im/Mbr/Form_PremCheckbox_Checked.gif',1);void($('#emailMe').attr('checked', !$('#emailMe').is(':checked')))){kind=small}
News More...
| TeleTech Holdings, Inc. | View ttec Stock Quote | |||
| TeleTech Holdings, Inc. | View ttec Stock Quote | |||
| Start Premium Trial | Register For Free |
| P | F | Fund Financial Data (13,000+ funds) |
| P | F | Stock Financial Data (7,000+ stocks) |
| P | F | Stock and Fund Screeners (basic) |
| P | F | Investing Articles and Market Commentary |
| P | F | Articles Archive (>30 days) |
| P | F | Discuss (dozens of stock, fund, bond, and general bulletin boards) |
| P | F | Portfolio Manager (basic) |
| P | F | Morningstar Investment Classroom |
| P | F | Morningstar Investing Classroom Rewards (earn as you learn and redeem for Morningstar merchandise) |
| P | Morningstar Fund Analyst Reports (full research on 2,000 funds and ETFs) | |
| P | Morningstar Stock Analyst Reports (full research on 2,000 stocks) | |
| P | Morningstar Stock and Fund Stewardship Grades | |
| P | Portfolio Manager (advanced with 10 x-ray analyses, including guidance) | |
| P | Portfolio Monitor (monthly and on-demand personalized portfolio statements) | |
| P | Morningstar Proprietary Stock Information (stock star ratings, buy/sell prices, economic moat ratings, and more) | |
| P | Morningstar Stock and Fund Favorites & Red Flags eNewsletters | |
| P | Premium Stock and Fund Screeners (advanced with nearly infinite ways to find the best securities for you) | |
| P | Discounts on Morningstar newsletters, books, seminars, and more |