Finally, the third bucket is our own ability to execute. At our Security Analyst Meeting, we highlighted a number of areas where we need to execute better. For example, we need to do more work to fix our go-to-market strategy in Enterprise Group, particularly in channel engagements and pricing.
On cost management, we are optimizing our service delivery and Enterprise Services, and as we reinvigorate our core Software business, we must ensure we have the right back-office systems and operational excellence to support this effort. As a result of both the challenges and the progress we're making, we expect first quarter non-GAAP earnings per share will be $0.82 to $0.86 and our full year outlook is $3.55 to $3.75.
Now, let me turn it over to Cathie for a closer look at our performance in the quarter. Cathie?
Cathie Lesjak - EVP and CFO: Thanks Meg. Good afternoon, everyone. In the fourth quarter of fiscal 2013, we generated revenue of $29.1 billion down 3% year-over-year and down only 1% in constant currency. Total FY '13 revenue was $112.3 billion, down 7% year-over-year, or down 5% in constant currency. We saw year-over-year revenue growth this quarter in Industry Standard Servers, Networking, Storage, and constant currency revenue growth in Printing.
Personal Systems performance was better than expected and sales outpaced the market. Enterprise Services was broadly in line, and Software had a tough year-over-year compare, but continued to drive growth in key areas while expanding operating profit.
On a regional basis, Americas fourth quarter revenue was $13.3 billion, down 2% year-over-year, or down 1% in constant currency. U.S. revenue was down slightly with declines also in Brazil and Canada, and Americas full year revenue declined 6%.
EMEA fourth quarter revenue, up $10.3 billion, was down 4% year-over-year or down 5% in constant currency. The Q4 EMEA environment remained tough, although sales declined less year-over-year than in Q3 and we saw growth in Germany and other pockets of Western Europe. Full year EMEA revenue declined 9%.
APJ fourth quarter revenue was $5.6 billion, down 1% year-over-year, but up 4% in constant currency.
In Q4, we saw strong growth in India, mostly due to our recent educational PC win in the state of Uttar Pradesh. This offset weaker China performance across many of our businesses, although Networking continued to perform well in China. APJ full year revenue declined 5%.
Overall, we are pleased with our fourth quarter results. Revenue declines moderated, demonstrating the quality and the competitiveness of our portfolio. At the same time, we recognize we have more work to do on continuing to align our cost structure to support profitable long-term growth.
Our Q4 gross margin was 23%, down 1.2 points year-over-year and down 0.4 points sequentially. The year-over-year decline was mostly driven by competitive pricing environment and an unfavorable mix across the Enterprise Group, particularly in ISS. Sequentially, the competitive dynamics in the Enterprise Group and Personal Systems were mostly offset by the seasonal uptick in Enterprise Services and an improvement in Printing.