Operator: Ladies and gentlemen, thank you for standing by for Cigna's Fourth Quarter 2011 Results Review. At this time, all callers are in a listen-only mode. We will conduct a question-and-answer session later during the conference and review procedures on how to enter the queue to ask questions at that time. As a reminder, ladies and gentlemen, this conference, including the Q&A session is being recorded.
We'll begin by turning the conference over to Mr. Ted Detrick. Please go ahead Mr. Detrick.
Ted Detrick - VP, IR: Good morning, everyone and thank you for joining today's call. I'm Ted Detrick, Vice President of Investor Relations and with me this morning are David Cordani, our President and Chief Executive Officer; Ralph Nicoletti, Cigna's Chief Financial Officer; and Herb Fritch who now leads the Seniors Business for Cigna.
In our remarks today, Dave will begin by commenting on Cigna's full year 2011 results and how our accomplishments in 2010 and 2011 as well as the acquisition of HealthSpring position us for continued success in 2012 and beyond. Next, Ralph will review the financial results for the quarter and full year of 2011. He will also provide Cigna's financial outlook for 2012. We will then open the lines for your questions. Following our question-and-answer session, David will provide some brief closing remarks before we end the call.
As noted in our earnings release, Cigna uses certain financial measures, which are not determined in accordance with Generally Accepted Accounting Principles or GAAP, when describing its financial results. Specifically, we use the term labeled adjusted income from operations as the principal measure of performance for Cigna and our operating segments, and a reconciliation of these measures to the most directly comparable GAAP measure is contained in today's earnings release, which is posted in the Investor Relations section of cigna.com.
In addition, when we discuss our 2011 healthcare financial results and specifically our results for revenue and membership growth as well as operating expense ratio, it will be on a basis that adjust for our exit from non-strategic markets, most notably the Medicare individual private fee for service business. This adjustment creates a better basis of comparison for explaining our financial results.
Now in our remarks today, we will be making some forward-looking comments. We would remind you that there are risk factors that could cause actual results to differ materially from our current expectations and those risk factors are discussed in today's earnings release.
Also, please note that in addition to our earnings release and the quarterly financial supplement, we have made available on our website some additional information to facilitate your understanding of our 2011 results and the specifics of our 2012 financial outlook, which Ralph will discuss in a few moments.
Now, before turning the call over to David, I will cover a few items pertaining to our 2011 results and disclosures for 2012. Regarding our results, I would note that in the fourth quarter we recorded an after-tax charge of $31 million, or $0.11 per share for transaction cost related to the HealthSpring and FirstAssist acquisitions, which we report as a special item. I would remind you that special items are excluded from adjusted income from operations in today's discussion of our 2011 results and our full year 2012 outlook.