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Home>LegalShield Debuts Voice-Activated Intelligent Virtual Assistant for Amazon Alexa and Google Home

LegalShield Debuts Voice-Activated Intelligent Virtual Assistant for Amazon Alexa and Google Home

LegalShield Debuts Voice-Activated Intelligent Virtual Assistant for Amazon Alexa and Google Home

10/06/2017

LegalShield Debuts Voice-Activated Intelligent Virtual Assistant for Amazon Alexa and Google Home

For the first time ever, consumers can use voice-activated commands to access answers to legal questions

LegalShield, one of North America’s leading providers of affordable legal plans and the IDShield identity theft solution for individuals, families and small businesses, announced today that it is offering a voice-activated intelligent virtual assistant that can be used with any Amazon hands-free device that supports its digital assistant Alexa, and Google Home. To accommodate members’ changing lifestyle and communication habits, LegalShield for Alexa and LegalShield for Google Home allow users to interact with their devices and ask questions. Voice-activated engagement leverages a growing segment of intelligent technology, and provides a higher-quality user experience for members and prospective customers who are seeking information or advice about LegalShield services and legal issues.

This press release features multimedia. View the full release here: http://www.businesswire.com/news/home/20171006005622/en/

LegalShield Debuts Voice-Activated Intelligent Virtual Assistant for Amazon Alexa and Google Home (G ...

LegalShield Debuts Voice-Activated Intelligent Virtual Assistant for Amazon Alexa and Google Home (Graphic: Business Wire)

Users can verbally ask questions just like they would talk to a person. The new voice-activated assistant answers a range of questions addressing legal needs, and is optimized for voice recognition. It can answer a variety of LegalShield membership and general knowledge questions, as well as commonly asked legal questions, with replies drawing from information based on the over 1.6 million legal intakes recorded by the company’s network of provider law firms annually. The voice-activated assistant is free, but any applicable costs associated with internet access and wireless service will apply.

“LegalShield prides itself in driving innovation across our product line, consistently delivering new features and updates to benefit our members,” said CEO Jeff Bell. “We are confident that our new voice-activated assistant will enhance our award-winning customer service—and boost sales by providing an additional platform to get the information you need.”

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