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Home>The Robots are Here: Keys to RPA Success - Research and Markets

The Robots are Here: Keys to RPA Success - Research and Markets

The Robots are Here: Keys to RPA Success - Research and Markets

10/06/2017

The Robots are Here: Keys to RPA Success - Research and Markets

The "The Robots are Here: Keys to RPA Success" report has been added to Research and Markets' offering.

This Special Report explores why organizations are adopting service automation technologies such as RPA and CA. You'll learn what outcomes they are achieving, and uncover the 20 critical practices they use to achieve multiple business benefits - including more satisfied employees!

Even though robotic process automation (RPA) and cognitive automation (CA) tools promise huge business value, potential adopters remain skeptical. They wonder what organizations are adopting service automation, and what outcomes they are achieving. Adopters wonder about the range of risks they run when seeking to leverage the power of automation tools, when success is not guaranteed.

To answer these questions, authors Mary Lacity and Leslie Willcocks surveyed and interviewed service automation adopters, providers and advisors.

This New Special Report documents their findings, including the RPA triple win emerging from the successful organizations. It also details eight RPA and CA adoption cases to show you how automation was carried out, and the multiple emerging benefits.

Finally, you'll get detailed access to the 20 action principles common to successful organizations. Enact them in your organization to succeed with the new generation of service automation tools.

Key Topics Covered:

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