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Home>EDF Energy to Pay GBP3 Million After Ofgem Probe Into Complaint Handling

EDF Energy to Pay GBP3 Million After Ofgem Probe Into Complaint Handling

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Fri, 22 Aug 2014

By Ed Ballard LONDON--The U.K.'s energy regulator said the British unit of Electricite de France S.A. is to pay a three million pound ($4.97 million) penalty after an investigation found that it failed to handle consumer complaints efficiently between 2011 and 2012. The Ofgem probe was prompted by
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